Fax says its printing, nothing coming out

Try moving the blue slider on the cartridge back and forth 10 times to clean the charge wire. If this doesn't work, you most likely have a bad drum.

If moving the blue slider on the cartridge side to side does not cure your problem, you will need a new drum.

Try printing out a report. If the line is still there you need to use the wire cleaner on your print cartridge or if that doesn't work, replace the drum unit.

Hi Sandy58 this is the fix. all you have to do is: open the front cover (leave it open) and press the clear button then it will ask you NEW DRUM AND YOU ENTER 1 FOR YES and that's it good luck.
any other question please email me,
thank you.

THIS IS A HARD ONE, THE BEST THING THAT CAN TELL YOU IS TO LUBRICATE ALL THE GEARS IN THE MACHINE, THERE IS A SLIGHT POSIABLITY THAT IT IS COMING FROM THE FUSER MODULE

Have you tried a new toner cartridge?

The machine told you poor line quality. Try a different phone line to verify. Try it at a friends house to verify it. If you are using Vonage, that is the problem. I have Vonage and every fax I test with has some issues with poor line.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Either the laser unit is dirty or blocked. Or the drum cartridge.

change out the fuser unit!

Does it only make the noise when printing. Do you hear the noise when sending out faxes? I have heard grinding noises onlt when using poor quality toner refills, or the fuser gear and or drive gear asm is stripped. First try a known good OEM toner.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de