Question about Dell Inspiron 2200 Notebook

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"denial of service": email, firefox, etc. cannot find server..

This computer can reach most sites... but a malicious hacker did something that is preventing connection to only certain site servers.  and use of Firefox to anything.   I've run Registry Mechanic, Symantec, AVG.. and cleaned up a lot.. but this last problem still exists.  It will open, but trying to log on, presents "This page not available"... same thing on Hotmail.. Absolutely no way to log into email. 

(Can be accessed on another computer..)

Has this been done in the Config?? or where??

Posted by Tutor281 on

  • 2 more comments 
  • Tutor281 Oct 18, 2007

    Thanks, Cameron..  At least now I know that was NOT my problem.  Wow, been a LONG time since I used DOS. 
    So what is the problem?  There is Internet Access.. most sites work fine.   It will Not open the sign in page for either of her email addresses , yahoo or hotmail.   I did a ping for both, and they ping just fine.. no loss. 
    It also will not allow Firefox to operate at all. ???  only IE.  Thanks again for your help.

  • Tutor281 Oct 19, 2007

    Thanks For the offer, Cameron.  I think I;ve found where a part of the problem is.. a bad installation of Symantec Internet Security 2004 which won't let me remove it.  No authorization and can't get it!
    There's also a problem with scripts.
    I would gladly have you fix it, but don't you need XP pro on the machine to fix it remotely?  She has XP home. 
    I think we're going to need a Hard Drive reformat, but I don't know if she has a disc for the OS.

  • Tutor281 Oct 19, 2007

    Did my comment about the scripts post??

  • Tutor281 Oct 19, 2007

    Thanks, Cameron..  The scripts problem is only with Internet Explorer.. SO.. we can well do without THAT!.  Using Firefox has no problems.. Symantec is gone, so no problem there.  
    All is working FINE.. Thanks so much.  What do I owe?



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What told this was a "denial of service"?

Some hackers use DoS (above) it's considered the worst thing you can download, they can go from keylogging your PC, from taking over your pc anytime they like, and using your bandwidth which is called DDOS.

This is a very compllicated thing to get ride of,

One way you can test to see if your a victum of this is to check the port, here is how:

To open the MS Dos screen go to:
Start>Run>type "cmd" and press enter (without quotes)

All of the IRC Zombie/Bots open and maintain static connections to remote IRC chat servers whenever the host PC is connected to the Internet. Although it is possible for an IRC chat server to be configured to run on a port other than "6667", every instance I have seen has used the IRC default port of "6667".

Consequently, an active connection to an IRC server can be detected with the following command:

netstat -an | find ":6667"

Open an MS-DOS Prompt window and type the command line above, then press the "Enter" key. If a line resembling the one shown below is NOT displayed, your computer does not have an open connection to an IRC server running on the standard IRC port. If, however, you see something like this:


. . . then the only question remaining is how quickly you can disconnect your PC from the Internet!

A second and equally useful test can also be performed. Since IRC servers generally require the presence of an "Ident" server on the client machine, IRC clients almost always include a local "Ident server" to keep the remote IRC server happy. Every one of the Zombie/Bots I have examined does this. Therefore, the detection of an Ident server running in your machine would be another good cause for alarm. To quickly check for an Ident server, type the following command at an MS-DOS Prompt:

netstat -an | find ":113 "

As before, a blank line indicates that there is no Ident server running on the default Ident port of "113". (Note the "space" after the 113 and before the closing double-quote.) If, however, you see something like this:


. . . then it's probably time to pull the plug on your cable-modem!

Note that a Windows IRC client program running in the PC will generate false-positive reports since these are tests for IRC client programs. So be sure to completely exit from any known IRC client programs BEFORE performing the tests above.


Posted on Oct 18, 2007

  • 5 more comments 
  • Anonymous Oct 18, 2007

    Would you care if I remotely controlled your PC to fix it?

    If I do fix it, I would charge $14.95.

    If you accept, this is out side of Fixya and they are not responsible for any loses,etc...

  • Anonymous Oct 19, 2007

    I can remotely control any PC using windows OS.

    I can mail you a copy of the OS if need be or download it.

    I'm sure theres a way to get rid of that Norton....

    Heres something I found you may want to try:

    Norton Removal Tool

  • Anonymous Oct 19, 2007

    Oh sorry.

    What happens when she tried to open programs? Does it just ask you what to open it with?

    If so she may need ".net framework"

    Theres a new one out 3.0 but this should do it.

    Can she open and install any other programs?
    -If she can go here get a trial of the anti-malware and run a scan and delete all threats.


  • Anonymous Oct 19, 2007

    Also my friend Hady, he had tat problem where FF wouldn't work, only IE. So I told him to download the grisoft what I just gave you, it found a Trojan and he deleted it. And now his FF works, that might be the same with you.

    Good luck,

  • Anonymous Oct 19, 2007

    I'm not going to force you to pay me anything but if you want to pay you can pay 14.95 to my via paypal.

    Your welcome and if you need anything else just ask.

    Or visit,

  • Anonymous Oct 19, 2007

    if you deicde to pay just follow this link:

    In the amount just put 14.95 and go from there.



  • Anonymous Oct 19, 2007

    I just made this:

    You can there if that link doesn't work above.



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