My Samsung M510 gives me an error 97 when texting. The text I am trying to send disappears and I have to reenter the message. I have had the phone replaced, techs have looked at everything but no solution at this point. Does not matter what number I am texting either.
This is a tech at one of the sprint store. you need to call cust care and have them checking the settings on your account. something wrong on your account. just let care know that you are getting the 97
I believe that the message is because, if you are on a pre-paid account, the account may be in the negatives, so you therefore get the error message and you cannot send texts. In order to fix it, you may have to purchase a new phone card, just to get you out of the negatives. Even if the amount came off for your texting for the month, it will not work if you have a negative balance.
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Certain mobilephone upgrades affect the ability of TracFone customers to send text messages internationally. Some of the phones identified to have had this SMS issue are the LG290C, LG420G and Samsung T301G. The problem is present when an error message appears on your TracFone device after you send a text message to an international number that says, "Check SMS Restrictions."
Read more : http://www.ehow.com/info_8634048_trac-phone-problems.html
Did you upgrade from the 420G to 440G? Certain mobile phone upgrades affect the ability of TracFone customers to send text messages internationally. Some of the phones identified to have had this SMS issue are the LG290C, LG420G and the Samsung T301G. The problem is present when an error message appears on your TracFone device after you send a text message to am international number that says, "Check SMS Restrictions"
Or your phone isn't capable of texting internationally.If it's supposed to then you need to call Tracfone customer service and tell them.
for sending text messages : 1.go to your message settings and check the message center number to see if it is correct 2. call to your network operator customer care 3. request the message center number... 4.note it down 5. go to message settings>message center number 6. insert the number which is noted by you and save it
You will need to contact the service provider for further assistance. There is nothing personally that you can do to the phone to make it work. Sounds like they will need to program the phone or your plan to include text messaging.
Try contacting Virgin Mobile 1-888-322-1122 . Post back if you need any further assistance Thank you for choosing Fixya!
wel 1 of 2 things could have happened.either the person who activated it didnt do it or it is taking longer to work.spmetimes it does take longer,if i were you i would call the place where you got it activated i had this problem myself once.