Hi, i want to know if somebody knows what means E-01 and E-02 and how to resolved them, they appear when i insert a cd, i guess the E-01 is an error ocurred when the laser or dc are dirty..but now the E-02 appears always i insert the cd..i hope somebody give me an answer please..i don´t know what to do!! thanks!!
Message Possible cause Recommended action
E-01 Dirty disc. Clean the disc.
Scratched disc. Replace the disc.
Up-side-down. Check the disc.
E-02 Focus error. Try ejecting and re-inserting
under normal temperature
E-03 Data and focus error. Under normal temperature
conditions, eject and
insert clean, undamaged
E-04 Mechanical problem. Eject and re-insert.
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Reload software: 552 or App Error 552, known issue in Blackberry. To resolve, upgrade to the latest available BlackBerry Device Software version provided by your wireless service provider to resolve this issue.
Complete the following steps:
Verify that the BlackBerry® Desktop Manager and the current BlackBerry Device Software (for your BlackBerry smartphone) is installed on the computer.
Remove the battery from the BlackBerry smartphone. Do not re-insert the battery.
Open the BlackBerry Desktop Manager on the computer.
Connect the BlackBerry smartphone to the computer using a USB cable.
On the BlackBerry Desktop Manager main screen, click Application Loader.
In the Update Software area of the Application Loader, click Start.
Click Options. This allows you to add or remove applications from the BlackBerry smartphone.
Select the applications that you want to install.
When the application load process starts, insert the battery into the BlackBerry smartphone.
Hope this helps!
Something worth trying, if you haven't already, insert a different cd into the player. Sometimes, for various resons, the cd player can't read the digital code on the cd, so, it sends it back out.
There could also be a problem with the reader in the cd player. Usually it's just dust particals and can be resolved with a cd designed to clean the cd player.
It does not have one. I have this model. Right now I'm dealing with error code 05, which is no where in the troubleshooting section of this manual. I think a good cleaning and realignment is in order for my unit.