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Bonita Posted on Dec 28, 2013

The water dispenser is not working. I here a click but the water is not being pumped. It is making ice. I have replaced the filter. I have confirmed the reserve the line is not frozen.

What could be the problem?

  • Bonita
    Bonita Dec 28, 2013

    I was able to fix the problem. I replaced the Dual Inlet Water Valve. GE Part #WR57X10032. Very easy to do. Takes less than 15 mins. On You Tube there is a video.

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1 Answer

Frank Spratt

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  • Posted on Dec 28, 2013
Frank Spratt
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I often find this if I put my ice compartment onto high setting that the feed line freezes quickly. If you are sure this is clear (you can get water through the entire length via other means) then I would trace back to the start of your pipes look for leaks at joins from source to outlet, blockages/crimps etc. I also found on one of my lines that the transition near the door hinge was both leaking and crimped.

Remedy = I bought a larger bore plastic tube that would not quite press fit over it and bored it out lengthways with a drill bit the same diameter as the outer diameter of the pipe to perform a splice. The reaming leaves some debris which helps seal everything and if you get a good 3" overlap you will be water tight. I recommend to use an elbow rather than an in-line connection if your pipes change direction but be careful where you choose to put it. other than that if your model uses a pump? Beyond that, I am stumped.

1 Related Answer

woodchuck789

Charles T Nevin

  • 4070 Answers
  • Posted on Sep 07, 2009

SOURCE: Water is not dispensed but icemaker is working

It's more common to be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
If it doesn't come out then disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.

Testimonial: "As I posted, I'm not sure what the problem/solution was, but its working now. Thanks a lot for pointing me to the crisper!"

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Water dispenser works ice maker works but no ice through dispenser

If your refrigerator's ice maker is working, but no ice is dispensing through the dispenser, there are a few possible causes and troubleshooting steps you can try:
  1. Check the ice chute: Make sure the ice chute is clear of any ice obstructions. Sometimes, ice can get stuck in the chute, blocking the flow of ice to the dispenser. Use a plastic utensil or a straw to clear any ice buildup or debris in the chute.
  2. Inspect the dispenser mechanism: Open the dispenser area and check if any part of the mechanism is obstructed or damaged. Look for any ice blockages or misaligned parts that may be preventing ice from being dispensed properly. Clean or repair any issues you identify.
  3. Verify the dispenser solenoid: The ice dispenser is usually operated by a solenoid that controls the release of ice from the ice maker. Ensure the solenoid is functioning correctly by listening for a clicking sound when you press the ice dispenser paddle. If you don't hear a click, the solenoid may be faulty and require replacement.
  4. Check the dispenser motor: The dispenser motor is responsible for activating the auger that pushes ice through the chute. If the motor is not functioning properly, it may need to be replaced. Test the motor by activating the ice dispenser and listening for any humming or buzzing sounds. If you hear the sound but the auger is not turning, the motor may be faulty.
  5. Inspect the ice bucket: Ensure that the ice bucket is properly installed and seated in the correct position. Sometimes, if the bucket is not aligned correctly, it can prevent ice from flowing through the dispenser. Remove the ice bucket and reposition it securely.
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I have LG refrigerator LSC27950, there is ice in the icemaker& when I press the lever I hear humming noise for water and clicking noise for ice, but no ice or water are dispensing?

The error code dH on your LG refrigerator is indicating a water supply problem. This could be caused by a few different issues:
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Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

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Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!
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The pump motor on the dispensing water is the problem. Pump motor problem is cause by no voltage power to motor, burnt motor winding, switch faucet on dispensing water, water supply line has jam, check it if you can if not, call a refrigerator service technician to do the job.
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As you open the freezer door you will se a wire on the side of the ice maker. It is there to stop the machine from making ice like a float in the toilet. It may have been bumped move it up or down until it clicks. it should go to work making ice now if not the valve in the back of the frig is pluged or bad. If you do not have a water filter it is pluged. The filter is cheep and easy to replace so I would turn the water off to it and replace the filter any way most are neglected.
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