At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
"Joecolvette" has probably got it right, I've seen this before. The HDD enclosure circuit board has a fault. Can be resolved by replacing the enclosure. Plenty on ebay, just ensure you buy one with the correct HDD interface (Sata or IDE).
Alternatively, if you have a tower with a spare port, you could take the HDD out of the caddy, install it in the tower as a "Slave" (check jumper settings) ensuring the system drive is set to "Master". Then you can check whether the HDD itself is at fault.
It may be corrupt with bad sectors if so go to mycomputer right click the maxtor drive goto properties then tools and select check drive for errors. Maxtor are awfull, do your self a favour and replace it with a weston digital. If a harddrive starts getting errors its just a matter of time before it gives up completely
Open My Computer
Note the drive-letter assigned to the Maxtor
Close My Computer
Click Start
Click Run
Type CMD
Press Enter
If the drive-letter was 'E:', type 'E:'
Press Enter
Type ATTRIB -H -R -S *
Press Enter
Open My Computer
Double-click the icon for the Maxtor
Does it still show "zero" files/folders?
Does it show a 'FOUND' folder?
What file(s) are in that folder?
- Make sure that the hard drive (HD) is properly connected to the computer.
- Try connecting it to a different computer to make sure that the HD is the problem.
- Check the Disk Management in your computer to see if the HD could still be detected. Once detected, reformat the HD and it should work again.
To check the Disk Management:
NOTE: Make sure that the external HD is connected and turned ON.
1. Right-click "My Computer" (XP) or "Computer" icon (Vista) 2. Select Manage and click on "Disk Management". 3. From the Disk Management, you will see a drive letters 4. Write down all the drive letters and then disconnect the Maxtor HD from the computer. 5. If there's a drive letter that disappears, then that is your Maxtor HD. 6. Reconnect the Maxtor HD and reformat it. You may right-click the drive letter and there's an option to format the HD.
If you're hearing a clicking sound while the HD is turned on, mostly, it's already defective.
Check the disk management MMC - it's likely that you have another drive letter that is conflicting with the Maxtor. 1. Right Click on the Computer Icon (or in the menu), 2. click on Managment, 3. look for Disk Management(on the left side) and click on that. 4. This will show you all the installed HD's that you have.
Your main HD is probably called Disk 0. IF there are any other HD's listed they will probably be labled "removeable", if it doesn't have a drive letter assigned to it do the following:
1. Right click on the Disk (X) that does not have a drive letter. (it should be a "Removable Drive") 2. Select Change drive letter and Paths. 3. Choose a drive letter from the list that is not used, I suggest W or Z just to be sure. 4. After you do that it should come up in My Computer as an available drive.
IF the External Drive is not listed then you need to change the USB port or try it on another PC to see if it works there.
1. I need to know the brand name , model number , or motherboard you have
2. I need to know what operating system you are using
and when you say open , in what manor do you mean open , in what way are you attempting to open the drive and with what program , so far it looks like you may need to reinstall the computers operating system from scratch , because something is dead wrong , and it looks like a file system error , as if your computer operating system is no longer able to access files properly.
I consider your situation unresolved at this time untill you can give me more information.
I'm trying to reach guru status here in order to help people like you in a far more proper manor.
Hi Shannon,
yes, you could - and should - connect the external harddrive directly to your pc in case it throws errors. You will need to do this in any case to figure out, what is wrong with the drive.
Connect the USB cable to your PC and check whether the drive is recognized by your Operating System. If it fails to be detected get back to us and we will try to help you.
Possible solutions.
1- Reset your harddrive using a pin through a little hole behind the drive.
2- Update the hard drive bios
3- download the lattest drivers.
1 is a Maxtor are 200gb and the other is a Maxtor 80gb
×