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Gestetner #3470 copier has stopped working and displays this notification Functional problem sc 320 ...asks me to reset and then asks for service...I turned off and on to reset..did not work I believe that someone set the copier to quit and display this error...can you help me reset Big thanks ...my 758 students will be forever grateful if you can help us Sherry K. Lamb Nashville Public High School [email protected]

Posted by lura on

  • lura Oct 18, 2007

    yes I reported the wrong number



    should be gestetner 1502



     



    thanks for the info ...but hope you are wrong...am afraid that will mean that we will no longer have a copier because we will not be able to pay that amount of money...



    sigh....

  • shaiju_PP350 Mar 06, 2009

    gestetner 1502 error message sc 542 functional problem. how solve the message

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Anonymous

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Sc 542 functional problem. how repair these problem

Posted on Mar 21, 2009

  • Anonymous Mar 21, 2009

    gestetner 1502 error message sc 542 functional problem. how solve the message

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Scott Yeoman

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The other gentleman is right. The when the motor in the laser unit runs either slow,fast or just quits it will put that code up.Some times a tech can go into the computer and reset it,but the majority of the time it is only a small fix for it will come back.Yes it is costly I have already done one to the tune of $660.00 just for the unit not including the install and readjustment.

Posted on Oct 18, 2007

  • Scott Yeoman Oct 19, 2007

    I am sorry to say but it is the same problem for that model also.The exact diagnosis for it is , 320:Laser polygon motor problem.

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The model number of your machine doesn't match up with anything I've seen. I'm thinking that it's a machine built by Ricoh and if so, that S/C 320 indicates that the polygon mirror motor has failed. If that is the case, it's going to be a costly repair as that part is burried way inside the machine and isn't easy to replace by the average layman. Sorry I couldn't be more help. I'm about 5,500 miles away.

 

Aloha,

Bill Monroe

Posted on Oct 18, 2007

  • Anonymous Oct 18, 2007


    Hi-



    Well now we know what we're dealing with. The part number for the polygon mirror motor is G029 1961. You might be able to buy one on EBay and if you can find someone with a little mechanical aptitude you might be able to get it done for a little over $250.00. I was able to buy one for about $75.00 plus shipping on EBay. If there aren't a horrendous number of copies on the machine counter, it's probably worth fixing.



     



    Aloha,



     



    Bill Monroe



     


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