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Now convinced this is bad boot sector on the HD and searching for a repair utility (the inbuilt zen reformat option doesn't sort it) or have to replace HD with new one.
do you have all the latest firmware? and is the battery good? try creative recovery tool http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php
Same thing here. I can't get the screen to work.
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