Question about Dell 924 All-in-One InkJet Printer

Dell Printer will no longer communicate

My printer won't communicate with my computer any longer. I have recently had to completely wipe out my computer due to viruses but the printer wasn't working prior to that--I'm not sure if that has anything to do with it. When I plug the USB cord in, my computer recognizes that. The 'currently printing' box will pop up as well, but it will stop at 50% for example if I'm printing a 2-page document. But the printer itself will never actually print. The screen on the printer says "printing" but it isn't. Copying works fine--just not printing. I'm SO ANNOYED! If anyone can help, please do!! Thanks so much.

1 Answer

Anonymous

RELOAD DRIVER FROM DISK THAT CAME WITH YOUR PRINTER.

IF YOU DONT HAVE A DISK DO INTERNET SEARCH FOR DELL PINTER DRIVERS DELL 924

YOU NEED TO KNOW WHICH OPERATING system you are using Windows 98,xp ETC.

DOWNLOAD DRIVER INSTALL AND HAPPY PRINTING.

Posted on Jan 08, 2008

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It could be a communications error message, the printer is not communicating with the computer.

Disconnect and then reconnect the USB cable.

Disconnect and then reconnect the printer power cable.

Restart the computer.

Remove and reinstall the printer software

If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.

Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.
Follow the instructions on the computer screen to remove the printer software.
Restart your computer before installing the software again.
Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

If the installation screen does not appear:

In Windows XP, click Start®My Computer.

In Windows 2000, double-click My Computer from your desktop.

Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
When the printer software installation screen appears, click Install or Install Now.
Follow the instructions on your screen to complete the installation.

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The problem could be because of ONE out of TWO problems listed below. Try the steps recommended and it should fix the problem.

Drivers Issue: Try uninstalling the printer drivers using the utility http://ftp.us.dell.com/printer/R166248.zip .Then install the drivers from the support website. Use the link: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&os=WW1&osl=en&catid=&impid=&SystemID=PRN_ALL_A924. Also DO NOT forget to update your computer's chipset drivers before this.
Firewall Issue: Maybe your firewall is blocking the connection to your printer/scanner. Try allowing access to all applications related to Dell or printer or communication systems under Program Permissions in your Firewall program.

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REINSTALL THE PRINTER DRIVER FROM DISC THAT CAME WITH YOUR PRINTER.

IF YOU DONT HAVE DISK SEARCH THE WEB FOR PRINTER DRIVER FOR DELL 924 PRINTER (your need to know what operating system you have win 98,xp ETC.. )DOWNLOAD AND INSTALL THE DRIVER YOU NEED AND INSTALL HAPPY PRINTING

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Dell Printer will no longer communicate

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Dell Printer will no longer communicate

1 Answer

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1 Suggested Answer

6ya staff

Add Your Answer

Attachments: Added items

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Dell Photo 966 All-In-One Printer Issues. HELP PLEASE.

When trying to print wirelessly, I get an error message saying "communication not available" or "this printer wasn't designed to print without a USB cable''. I have it set up...

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