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Posted on May 17, 2009

Can't get the screw adjustment to change the height of the bowl

My stand mixer is not the tilt model, rather there is a handle on the side that raises or lowers the bowl. The problem is that the paddle beater is banging on the side of the bowl. I have adjusted the screw on the mixed behind the bowl to no avail. It doesn't seem to matter which way I turn it - and it doesn't turn very far either way- the beater still hits the bowl hard enough to peal of small shards of metal. Needless to say, this makes the mixer useless. Any suggestions? Are there other points of adjustment?

  • 1 more comment 
  • lindaherbert May 26, 2009

    I have the same problem with my Pro HD Stand Mixer. The adjustment screw lowers the bowl a tiny amount, but not enough to prevent the beater from touching bottom causing whatever is in the bowl to have black stuff in it.



    My mixer is the 475 watt Professional HD stand mixer.

  • Anonymous Mar 24, 2014

    Just can't adjust screw enough to make beater and paddle not hit the metal bowl. It is leaving marks in the bowl.

  • James Gilbert
    James Gilbert Aug 30, 2019

    i have the same issue .. bowl is attached properly, however mine does not mix anything at the bottom of the bowl. As stated above the adjustment screw moves only a tiny amount which does not solve the problem.

    I see there is no answer to this issue as of yet

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  • Posted on Jun 25, 2009
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I had a similar problem with mine - the problem turned out to be that I hadn't clicked the bowl into place corectly. If you find the bowl is tilting forward slightly then you probably need to push it into the clip at the back.

  • Mary M Ford
    Mary M Ford Dec 09, 2013

    Thanks, I have done that before. the handle that I move up and down to raise and lower the bowl is locked in one position.

  • James Gilbert
    James Gilbert Aug 30, 2019

    Bowl is in place correctly ... this is not the solution

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Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.
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08bb991.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

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d18b37a.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl.
If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
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Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the Beater to Bowl Clearance. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
8fe42dc.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
97480fe.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
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You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: KSM5PSWW0.pdf (2930.74 KB) and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
0815c25.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
24b5d86.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
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VLCMM: You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of yourOwners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals: KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC. You’llneed to have Adobe Reader to be able to open it. Turn to Page 11 and you will find theinstructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface ofbowl.
If you over adjust the screw, the bowl lock lever may not lockinto place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flatbeater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface ofbowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!. hslincoln
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