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You must either modify your graphics or try another driver ou driver options.
Take care that this printer only print black dots and the grey is obtained by not printing all the dots.
With some algorithms the grey color is not correctly interpreted.
It is possible that printer setting is set to print in black and white instead of color. You will only be able to see the gray color when printer is set to print in color. Assuming you are using windows 7 go to Devices and printers, right click on your printer, go to properties and change the settings.
For any further clarification feel free to revert.
I wish someone would REALLY solve this, but I've found two (time-consuming!) workarounds:
1) Despite using plain paper, tell it you're using "Matte Photo Paper" (this is necessary in order to...) then set the print quality to the next-to-highest level (default is middle of five quality levels). The doc will print in black as it should, not grey.
2) Instead of the above, use the printer dialogue option to print to a PDF file; then open the pdf and print it. It will print in black, not grey!
Black ink is an essential part of the printing process. The black color is only made by the black cartridge, the color cartridge does make "black".
One or more optional photo cartridges may be available, depending on your printer model.
Use the photo cartridge with a tri-color cartridge for best-quality color photos and graphics, and sepia or antique photos.
Choose a gray photo cartridge to print black and white photos with truer grays and richer blacks.
sounds lke your yellow nozzle not working properly...had same issue on lexmark printer, ended up geting this epson...learnt from my mistakes...perhaps it ran dry? or you left the yellow cartridge out longer than the rest....only you might know what happened
I solved this problem but probably not what the printer manufacturer would recommend! The reason you are just getting grey is that the black ink cartridge is either empty or dried out from non use and only the color cartridge is working. I had the same problem after being away for 5 months. I put the printer cartridge in a bowl of warm water to disolve the dried out ink on the print pad. I dried off the cartridge with a soft cloth and then it worked perfectly.
You probably need to check a few things:
a) What ink cartridges have you installed? You can get a cartridge that's just grey ink.
b) What printer settings have you set up on your PC? If you're only printing in greyscale, this could be the problem. You need to set it to colour printing.
Does it give the self test from the menu also in grey ?? if yes then
then either the print carriage assembly has aproblem or the main board
in that order.
If it prints fine in the self test then check the colour option in the
printing preferences of the printer driver, they might be set
inccorectly.Please correct them/
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