Requests the cassette to be removed, when trying to play or record the cassette

SOURCE: Cannon ZR 60 camcoder Cassette copartment does not open

Loading unit problem is a common mechanical problem in camcorders. To remedy the problem, trained tech need to disassemble the mechanical system around the loading and replace few broken gears (plastics) and adjust it. Repair cost may run close to half of the new camcorder. If you really got to repair this camera for some sentimental reason or for special needs otherwise better to invest the repair charge into a new camcorder.

SOURCE: Message reads eject. won't eject

My camera did the exact same thing. I called Canon tech support and they advised to unplug power cord, remove large main battery, and remove smallbackup battery. The small back up battery is under a small door under the main backup battery. With everything disconnected, turn camera to "camera" and then to "vcr" and then to off. Wait a few seconds. Put everything back together and try to eject again. The tech said that resets all the mechanical parts. However, it did not work for me. They now want me to send it to them for a paid repair. I have done some research on the internet and this is a VERY commom problem and it usually costs about $150 to correct via Cannon. Many times the problem occurs again. I am very very frustrated. I pulled my camera out last night to get it ready as my wife is 9months into her pregnancy. Now, I have to send my camera away for 5-9 days. Really really upset.

SOURCE: cassette loading - keeps on ejecting cassette

The "remove cassette" problem on Canon DV cameras is a general fault error that can be induced by many varied problems from faulty dew sensors to jammed mechanisms. These mechanisms are small and delicate and it does not take much to stop them working. If the head drum is starting the next thing that should happen is the capstan spins which in turn drives the take-up spools when the cassette loads. Tape tension problems (other than a broken tape) would not be detected until after the capstan is running. With the battery removed and the cassette door open, CAREFULLY attempt to rotate the capstan spindle. I use a small rubber insulating sleeve stretched over a small screwdriver. If this does not solve the problem then other possibilities are that the printed ribbon cable from the cassette mechanism to the camera needs re-seating or perhaps the capstan drive motor is faulty. However, try and look for the obvious first. To investigate further by dismantling is extremely difficult and I would not recommend it unless you want to risk writing-off your camera completely. I have done this operation (successfully) as a last resort and found that re-seating the printed cable in its socket solved the problem, however, I would not recommend or suggest this decision be entered into lightly. Its a good feeling when you get it working again but sickening when you have to allocate it to the re-cycle bin. As I say, this fault indication has many causes. Getting it serviced by Canon is not an option as the cost would exceed its value so unless you can find a local repairer that's prepared to look at it, then you have very few options.

SOURCE: Canon MV800i tape would not eject.

Put pedalfoot in camera, shake vigorously.

SOURCE: Canon ZR900 cassette won't eject

I also found that I couldn't operate the camera in play mode. There is a section of the troubleshooting guide that says that the "The cassette compartment cover will not open or it stops halfway while you insert or remove a tape." According to the guide the solution is one of the following:

- Battery pack is exhausted. Replace or charge the battery pack (pg 17).
- Attach the battery pack correctly.
- Use the compact power adapter.

I removed the battery pack and unplugged the power adapter, then plugged in the power adapter/re-installed the battery pack and could get the camera to operate in play mode, but when I tried to eject the cassette the camera it would not only "not" eject the casstte but it also stopped operating in play mode. I'm going to try letting the battery charge to see if that helps.