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Your machine (Bernina 600 Record) has most likely frozen (seized) due to lack of regular maintenance. Don't panic. It can be fixed with a lot of elbow grease, good quality oil and a hairdryer. The following method has resurrected several Berninas I've picked up as "nonworking."
Try removing the bobbin case. Usually the thread is holding the needle in place, therefore the hand wheel will not operate. Once you get the thread released, it should all come free.
The broken needle may be lodged in the bobbin housing. If you cannot locate, take it in for professional servicing. You may have put the timing out of whack.
Typically the threading device moves downward and then rotates sideways. Which function is stuck? Is the shaft bent? In any case, the threader apparatus is removable. If you need help disassembling, get a service manual for that model (probably about $20 on the internet).
Thanks to floraq803, we have our 11000 working again. The needle threader was stuck in the down position. We turned off the machine, and turned the wheel (which controls where the needle is) until the needle threader bar was straight (approximately 1/2 way between the needle being all the way down and all the way up). Turned on the machine and the threader came back up again. Now back to sewing.
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