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Since there are no specific numbers for your equipment, I will respond generically. Part of the cooling process is removing moisture from the air. This sounds like it is a condensate drain. You may be missing a hose or a pan or both, that collect the moisture removed from the air. This is the only reason I know of for any A/C unit to be discharging air unless it is a water cooled unit.
Toget proper heat, keep your temp setting at 30+ degree and also mode in "heat"position. If still no heat, check your heating sensor for closed circuit by anOHMs metre.It it's with RV, check power to RV
inside there is a filter attached to the motor. you will have to unscrew and open the unit to clean it off. it will be approximatly 6 to 8 screws to remove. i used a damp cloth to wipe the dust which was as thick as carpet(lol) cuz my unit is 4 years old and after that it is as cold as ever. also refrain from using the inlet hose as it attract more debris to that filter but still use the exhaust. hope this helps
there is a drain pan which you should empty often and a filter somewhere which you can hose off and let dry in the sun... clean that filter somewhat often like once a month.
when the coils freeze up , from intake of outside air, when using the heat pump mode, the unit will try to defrost the coils before going back to heat mode. mine did this alot. does it kick back to heat after a few mins? also after 2 years , mine started having issues with the exhaust blower control and would go into warp mode and bang noise.seems like common issues for this unit.whether the amana, or haier version.
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