New help getting Pitney Bowes 8050 fax machine to work

This frequently happens when the location uses digital telephone lines. The meter is more specific than fax machines and does not work reliably on any phonelline that is not true analog like an old home phone line before vonage & cable phone service.

Alternatively you can connect thru the Internetusing a usb cable and pc/laptop with Pitney Bowes pc meter connect software which is free on Pitney Boweswwebsite or the larger model meters can connect directly to a corporate networkwwithouta pc aas middleman.

Pitney Bowes fax machines were made by Brother some years ago.

Tell me what model you have and I will see if I can work out what Brother model it is. They also used Panasonic too. Its a jungle out there!!

press function to access menu, any settings that require a pqssword to access it id the model no 9920

your thermal print head is bad. This is a very old machine and I do not know where you can get parts. This machine is no longer supported by field repair

press function, print incomplete command report, then go to function 4 and use command numbers on report to delete.

On top of the operating panel is a small removeable tab with a bump on top. (not the Blue ones) Pull it out of the machine This is the battery holder.
The battery is a CR 2032. Most electronic stores sell them.

Function
74
set
12
set
2
set
stop.

A good place to find one is on copytechnet.com. I checked some of the service manual websites and nothing was comming up with that model number. It could be because Pitney Bowes spun it off into Imagistics and now it's called Oce. Usually the copiers are made by Ricoh. Someone on there would know where to get the service manual under the Ricoh model number as well.

I have a 9920 manual,could be the same.Try the following but if you get different displays don't change anything.Press function,should read FUNCTION SELECT , ENTER FUNCTION # .Enter 8, scroll to AUTO REDUCTION.(use COM STAT or HELP keys to scroll)Change to NO.Press stop to return to normal mode.If this procedure is not exactly the same for your model,then just search through the function settings and find AUTO REDUCTION and set to no.