I am in charge of a computer account here at work and have about 15 ACER 1916B monitors that are all inop...The monitors power up and show the ACER startup then show the windows startup to only go...
This problem is caused by 2 things, the computer is set to a higher resolution that the monitors can handle, so when the graphics card drivers kick in as windows boots the screen goes blank, this is normally the problem for people trying to hook there computers to normal lcd televisions not monitors, as monitors generally are able to show higher resalutions.
In your case because you are using computer monitors, the problem will be caused by the refresh rate settings on the windows, most desktop lcd monitors have a fixed refresh rate of 60hz, my guess is your computers are set as 75hz therefore as windows boots the screen goes blank because it dosent support that high a refresh rate.
To resolve this problem, just before windows boots press F8 on the keyboard, this should bring up a black command prompt screen, at the top you will see the safemood option, tab up to it and press enter, this goes to windows but dosent load any drivers including the graphics driver. Once loaded right click the mouse in the middle of the screen, and bring the display properties window up, in this window click on the settings tab, click on advanced on the bottem right of the window, this will bring up another window, click on the monitor tab, on this window you will see the screen refresh rste setting, click the small arrow and set this to 60hz and click ok, in the other window reduce the resalution down abit using the slider, click apply and close the window, then reboot the mechine as normal, the problem should now be sorted, any problems post me back. thanks and hope this helped.
Sep 22, 2010 |
Acer AL1916W 19" LCD Monitor