Question about HP LaserJet 1020 Printer

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HP 1020 Issue

Had a paper jam. Removed and cleared the jammed print. Now the printer never completes the print cycle. It stops printing/jams every time half way through the print cycle (where the paper/print just begins to feed out of the printer about 2 inches then stops/jams). Stops feeding/jams at this same point every time. Any suggestions??

Regards,
Dean

Posted by dmalinowski on

  • Anonymous Mar 12, 2014

    Printer with no paper jams excellent feed paper but not image at the paper outpup

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Anonymous

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Maybe if you hold down the cycle button and let it run through a "test cycle" to receive a printer data sheet it might clear the internal buffer or whatever you call that short term memory these printers have. Let us know. JP

Posted on Mar 17, 2009

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Pls check the fusing assembly,something might be stuck or the flag of paper jam sensor might be broken or could have come off.

Happy printing


OMNIPRESENT

Posted on Oct 17, 2007

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Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

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dear sir good day this printer have a common problem in the separation pad part and it need to simply replace ... so please take your printer to the tech company to replace it for you or buy it from it ((mention the printer model for the co.)) and download the service manual from the printer manf. site and do simply install the spare part and it'll work thank you

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I got a Paper Jam message while trying to print on Avery business card paper. Pulled back the jammed paper by reaching into the tray. Tried printing again, Jammed again. Removed the Jam Clear Cover in...


First off, NEVER EVER turn a componant upside down and shake it. Second, open the printer up and search for any additional paper. A lot of time a paper jam isn't just one sheet, especially if you have a faster printer. I would also try using some rubber rejuvinator on the printer so that it picks the paper up better so it goes through the printing cycle better.

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Hello a_bowen1


You can clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.

If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
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    • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.
  1. Pull the paper tray completely out of the printer.
chap0611.gif
  1. Pull the jammed paper up and out of the printer.
chap0614.gif
  1. Press the cover release button and then open the front cover.
hl50_069.gif
  1. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
hl50_05712.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
hl50_046.gif
  1. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.
Note
    If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few printouts. Print a few copies of the test page until the scattering of toner stops.
chap0615.gif Caution
    After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
hl50_058a.gif
  1. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
hl50_059.gif
  1. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
  1. Pull the Duplex Tray completly out of the printer.
hl50_065.gif
  1. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
chap0634.gif
  1. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
    Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
hl50_047.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_5100.gif
  1. Put the drum unit assembly back in the printer.
  1. Put the paper tray in the printer.
  1. Close the front cover.

Good Luck and don't forget to leave a rating based on my solution:



Mark

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For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.

Hope this helps

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Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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