How to remove the old corporate greeting in T7316 Nortel?
I have this Nortel T7316 as the main switchboard, thanks for your help i did reset the admin password.But i need to remove the old corporate greeting as we are a new company using this office. How to do that? I tried some tips but it doesn't apply to my problem. I don't need to record a new personal or mailbox greeting. I need to simply remove the old corporate greeting to this phone, just that. Hope someone could me out on this. Thanks
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Choose Other, CCR, ADMIN, Enter 1 for CCR tree one and when the option for "Path" appears press 0 and you will have the option to record. I believe there is an option for "More" which you select and play the greeting if not you can choose rec and the option to play the current greeting will be on the screen.
You should be able to enter programming from any T7316 or M7310 or M7324 phone. Does this happen at the other phones which can be used for programming. If it does, try a power reset of your phone system.
The greeting is from the voice mail not your phone.
Logging In To a Mailbox From Your Own Extension
1 - Feature 981
2 - Pswd: Dial 4-digit password (default is 0000)
Follow prompts to change your greeting. They are: ADMIN, then GREET and then RECORD.
When done hang up or push RLS. I have installed several of these systems.
To re-record the main greeting on most Nortel voicemails, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.
to change the main greeting you need to get into admin programing F983 your also going to need a 7310 or 7324 or a T7316. You have to use the buttons under the LCD screen to navigate after getting into admin press AA
Press GRTG again
and usually 1 is set for day
and 2 is set for night
press 1 then ok
Hope this helps
You need to go in to voice mail admin . Feature 983 1020000 press AA press Greeting press greeting again enter 1 for greeting 1 this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .