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Compaq Laptop Network Adapter

I have a compaq presario laptop that suddenly stopped connecting to the internet. After going thru several steps in the help center I was able to run a diagnosis scan that tells me that my network adapter has failed. Does this mean that my  internal wireless has gone bad because that is what the technician that helped me over the phone thinks it is and they are sending a new one and said it should not be to difficult to open the computer up and install it. I am not so sure about that. I am also confused because I show a connection to the internet thru my wirless. The icon at the bottom of the screen will say connected but no connection when I try to go to website. What do ya think??

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Anonymous

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Hi,
Just to make sure im understanding the situation properly - you have a laptop and connect to the internet through a wireless network right? And then when you go to open up internet explorer or whatever program you use it basically says you're not connected to the internet.

It does sound like your wireless card has gone bad but when you say that it still has the icon down the bottom of the screen telling you that you're connected to the network, it sounds like it could be something else. It could be a range of things from there though, there are some viruses that corrupt something called the LSP and when that is broken it has the same symptoms as you described. Also it could just be a setting in your anti-virus. I know that Kaspersky Internet Security suite has a problem with its anti-hacker function that blocks internet from working like that.

Try disabling all of your anti-virus / firewall programs and then accessing the internet. If that works then its only a small problem. If it doesnt work and the icon is still there saying you are connected to the wireless then there is a small program to try running called LSP Fix, available at:

http://cexx.org/lspfix.htm

Other than that i'm out of ideas. Changing the wireless network card in a laptop does sound challenging though.

Hope my mini-essay helps,
Daniel

Posted on Oct 17, 2007

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I bought a new compaq laptop and tried to connect Internet, but unfortunately ,network adapter card is not working, that it says:"your wireless network Adapter is not installed On your computer".
and when i try to Configure the System with CD which Comes With the System, there is no such tools.
what Should I do?

Posted on Nov 23, 2009

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