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if you a have samsung model
SRS 2026 2027 2028 OR 2029 , then you probaly need to fit the rs21 repair kit - as the srs models are the earlier version of rs21 - and suffers from the same isssues .
there is an extra component you will need as well as rs21 kit - if you look under most of the videos there is a ebay link which takes you to ebay shop where you can pruchase samsung spares
no water can be the early signs of the common issues with samsung rs21 models
what happens is the fridge cooler /defrost system goes faulty and freezers the water instead of chilling it , the best way to check is to take the 2 drawers out the bottom section of the fridge you will then be able to see the water bottle , if there's a lot of ice around the bottle then this would confirm a defrost issue , you can heat the bottle for 10 minutes or so with a hair dryer etc , if the water starts to work after this then you probably will have to call an engineer or fit the rs21 diy fridge repair kit
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