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Sharp UXB700 Fax

I'm not getting my incoming faxes?  I have a service from the phone company that automatically routes my fax to the email when the phone is

busy.  Even when it is not busy I'm not getting the emails currently, they

told me it's the programming of the fax needs to change to 3 rings.  It now

rings about 5 times ??? before it picks up the voice message.

 

Would you help me figure this out?

Posted by on

  • g8037242 Jan 05, 2008

    do not receive incoming faxes

  • Anonymous Mar 13, 2014

    Please advise user manual for Venta Fax & Voice 7.2 (business edition)

    Thank you

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I have a Savin Fax 3655. It allows me to fax out, but no one can fax me.

The little display says "Clear Copy" and a little read light is on.
Now usually it means there is a copy stuck in the machine. But there is none.

Now, when I call the machine, on my end nothing picks up. In other words, the machine does nor appear to hear an incoming call and phone jack is in and like I said, I can successfully transmit.

Wierd. Help please!.

Thanks.

BJD

Posted on Feb 02, 2010

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  • 1,113 Answers

Below is for when you are using machine in fax mode, is that how you use it or are you also using the answering machine function? ie TAD mode

 

 

If desired, you can change the number of rings on which the fax machine

answers incoming calls in FAX mode. Any number from 2 to 5 can be

selected.

1 Press FUNCTION once and 3 times.

Display:

OPTION SETTING

To select FAX mode, press

(with no document

in the feeder) until the arrow in

the display points to FAX.

RESOLUTION/

RECEPTION MODE

RESOLUTION/

RECEPTION MODE

FAX

A.M.

TEL

Using TEL Mode

58

2 Press once and once.

3 Press once.

4 Enter the desired number of rings (any

number from 2 to 5).

Example: 3 rings

5 Press to return to the date and time display.

Note: If you are using Distinctive Ring, the fax machine will answer calls after

two rings regardless of the above setting.

Posted on Oct 17, 2007

  • Soulvisitor
    Soulvisitor Nov 20, 2007

    See page 57 in manual, cut and paste didn't work very well above.



    should of read



    press function and down arrow 3 times (display shows option setting)



    press right arrow then down(display shows number of ring)



    press right arrow (display shows (2-5) (4))



    then enter number of rings from two to five, (display shows selection then FAX REMOTE)



    press stop (shows date and time)



    Here is link to manual

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What ''Fax server'' is good?


Hi,

1) The first is the obvious one....Microsoft Windows 2003 Server! 2K3 server has basic fax services built right into the O/S for free. This is the perfect solution for a small office such as a real estate office or doctor's office. All you need is a basic fax/modem in the server, and you're ready to go. Server 2k3 can be configured to route faxes to a particular email address, print the faxes to a network printer, or store the faxes in .TIF format on a network share, or any combination of the three.

The disadvantage of this setup is that it does not distinguish between users or phone numbers. ALL incoming faxes will be routed to the same email address. Again, this is why I say it is perfect for a small office. My smaller customers use this method to simply route all faxes to a receptionist, who in turn reads the fax, figures out who it's for, and then forwards it on to the appropriate recipient. The fax server does not support multiple trunking phone lines and does not distinguish between recipients or senders, but treats all faxes the same. SBS 2k3 also supports this feature. Server 2000 does not support this feature, and no add-ins are available to add it, to my knowledge.

The MS software allows you to send a basic fax if it is properly formatted. I believe it only accepts .TIF files, but this is easily verifiable on Microsoft's website.

2) The big boomer in the faxing industry is called RIGHTFAX. This is a completely different animal than the basic little faxing package that comes with windows. Rightfax is quite expensive to set up, deploy, and support from Captaris is also expensive. However, the software is very powerful. The main difference is that RIGHTFAX can distinguish between incoming and outgoing faxes, and routes faxes directly to the users.

First, you to set up and reserve from the phone company a range of phone numbers that all "trunk" (or ring) to the same physical location. For example, I have ONE phone line coming into the building, but I want that ONE line to have 100 different phone numbers. So Sprint will set me up with all the numbers from 555-5000 to 555-5100 and they all ring to the same line.

Then RIGHTFAX does its magic. Using a special kind of "super modem" called a Brooktrout board, it can actually receive faxes on all of these lines. (100 lines is not the limit, I'm just using that as my example, the limit is crazy high, like over a thousand lines) Then, based on the phone number that was dialed, it can route the call to the appropriate user. It integrates in with Active Directory AND MS Exchange, so it can email faxes directly to Exchange recipients. It's truly amazing that it works at all, but it is very consistent.

Outgoing faxes are even more impressive. RIGHTFAX supports faxing in a variety of formats. You can feed it an MS Word document, .TIF, .jpg, excel files, Raw text, whatever...and it automatically converts it to fax format before sending it. The only format that is not supported is .PDF, but it is available as an add-in for an extra cost.

There are multiple ways to send faxes, also. The best thing about it is that it adds a button into MS Outlook. When you click it, you create your fax just like you'd create an email, including attachments, and when you click send, it is faxed automatically through the server. This is especially cool because it reads Exchange data, so you can pick a user off an exchange or outlook contact list, and the fax server will automatically use whatever phone number it finds in the "fax" field. It even puts the user's custom (virtual) phone number on the outgoing fax for easy replies. You can also print to a fax machine, or use their little quick fax utility to send one-time faxes. There are a lot of great options for sending.

The user interface on the server modules is a bit clunky, but you get used to it. Also, like I said, the software becomes expensive VERY quickly, especially if you figure in all the add-ins you need, plus the trunking lines from the phone company. It's not for everyone, but it's extremely powerful and versatile if deployed properly.

Their tech support is pretty good, they got me up and running in a week or so, and were extremely knowledgeable about their product.

I'm not sure if there's anything more specific that you wanted to know about the software, I could go on for hours, it's extremely complicated. But, if you have any more questions about either of those platforms, let me know!

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Mar 30, 2010 | Computers & Internet

Tip

Can I send and receive faxes from my computer ?


Yes. You can. You will need a telephone line, a modem and a scanner, along with your computer. And before you can send and receive faxes from your computer, you will need to install the fax component. This fax component is not installed in Windows XP by default.
How to install the Fax Component:
Go to Start Button -> Control Panel -> Add/Remove programs ->Click on Add/Remove Windows Components ->Click in the Fax Services check box and click Next. Now you will see a Windows Component Wizard, which will setup the Fax service in your computer. Make sure the modem and telephone line are connected to your computer, along with the Scanner.
Now you have to configure the Fax component in your computer. In order to do that, you have to go to the Fax Console which is located at
Start Button ->All Programs->Accessories->Communications->Fax ->Fax Console
fax_xp.gif In the Fax console, click on the Tools Menu and select Configure Fax - this will start the Fax configuration wizard. Click Next to start configuring the fax service in your computer.
Enter your Name, Your Company's name and your fax (Telephone) number on the Sender Information page.
Your modem will be selected under Select Device for Sending or Receiving Faxes - if you have more than one modem, you will have to select the correct device to send and receive faxes in your computer. You will also have to specify if the send and receive options - whether you will manually answer incoming faxes or if you want your computer to automatically answer them for you.
Remember to Enter your Company's Name and Fax Number under Transmitting Subscriber Identification(TSID) and Caller Subscriber Identification (CSID). These fields are very important.
Now, under Routing Options, you will need to specify where incoming faxes are going to be stored in your computer. You can specify a local folder or just let it go to the default location, which is the Fax Console.
You can change these settings anytime you want by running the Fax Configuration Wizard again from Tools -> Configure Fax.
Sending Faxes from Your Computer
You can fax any document that is stored in your computer. You can also scan a document and fax it by sending it to the Fax Printer in your computer.
To fax a document from your computer, Click on the File Menu of the document and select Print. Then under print (or Print Setup), select Fax in the Printer Name box. This will open the Send Fax Wizard. You can also use the option called Send To and select Fax Recepient if you are using MS Office.
As soon as you hear your computer dialing, the Fax Monitor (as shown in the image below) will start up
fax_monitor_xp.gif How to Fax Scanned documents:
Another way to send a fax from your computer is to scan documents and then fax it through your Fax Printer. This can be made possible by using your scanner software. You can also fax from a scanner using the tools provided by Windows XP.
For this, go to the Control Panel and click on Printers and Other Hardware, then select Scanners and Cameras and then, double-click on the icon for your scanner to start the Scanner and Camera Wizard.
Then, on the Choose Scanning Preferences page, click Grayscale Picture and then click Preview to start the scanner.
Provide a name and location for the scanned document.
Now, go to the saved image which you scanned just now and right-click on it and select print - This will start the Photo Printing Wizard.

Click on the check box for the image to be faxed and select Fax as the printer you want to use.
When you finish the Photo Printing Wizard, the Send Fax Wizard opens and you proceed as described in the procedure for sending a fax from your computer.
Faxing from MS Outlook:
You can also fax from MS Outlook by adding the Fax Transport Service as an email account.
Receiving faxes on your computer.
Remember, you have already specified where the incoming faxes should be located and also how you wanted the incoming fax calls to be answered -manually or automatically. The Fax Monitor opens up automatically when the modem detects an incoming fax.
To view an incoming fax, go to the Fax Console and click on Inbox. Double-click on the fax entry you have just received and it will open up in the Windows Picture and Fax Viewer. Fax files are images in TIFF format so they cannot be edited. But u can print it out or email it to anybody else as an attachment.

on Jul 06, 2010 | Computers & Internet

1 Answer

I am trying to setup answering data and fax on the same phone line. What setting do you use to isolate data vs voice for incoming calls and either the fax pick up or the phone call go to a voicemail? JC


Order "distinctive ring" from your telephone-company.

One style of "ring" can be routed to the FAX,
and the other style of "ring" can be routed to voice-mail.

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2 Answers

I'm looking for a fax machine that will share a single phone line, so that incoming calls are routed to the phone and incoming faxes are routed to the fax machine. Is this a built in feature?


I don't really know of a fax machine that will do this automaticly. But you have hope at electronics stores or computer stores they sell a spiltter just for this use. All you do to hook it up is there is one spot to plug in the incoming phone line, then at the other end or side depending on type you buy. You'll have one output to fax and one to your telephone. You can fax or receive faxes and make calls. The splitter seperates the uincoming calls as to faxs or calls and sends them to the correct output.

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Brother MFC-240 will not receive faxes...


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What do I buy to use 2line phone and separate fax?


You can buy a 2 line phone, but to use the fax/dsl line for voice, you will also need a line sharing device.

"The stick" is a good brand....

All it does is recognize if an incoming call is a fax or a voice call. If fax it would go to a fax port on the stick. If voice, it comes out the voice port which you can call on.

The same rules apply to this line....if something is using it, the next call will get busy......But now you could have the phone company "Hunt" your line 1 to line 2 (fax/dsl) if line 1 is busy.......hence...2 incoming lines....

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1 Answer

Can't receive faxes


Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.

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1 Answer

Send and receive fax


Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
  1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  3. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections
  4. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine.
Faxes cannot be sent but can be received Follow the steps below to correct the problem.
  1. Verify that you are dialing the number correctly. You must dial all of the numbers required to make a phone call from the same line. This includes numbers that must be dialed to access an outside line or to access long distance services.
  2. If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses.
  3. If you are trying to fax from the computer with a model that supports PC faxing and the fax does not try to dial when you send a fax job, test the communications to the all-in-one by clicking Status in the Director, or by trying to print to the all-in-one.
    • If this is reported as disconnected or printing fails, verify that the communications cable from the computer to the all-in-one is connected correctly and restart the computer.
    • If communications still cannot be established, troubleshoot the communications
  4. Faxes fail intermittently or with only one fax number
    • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
    • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
    • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
    • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
    • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
    • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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1 Answer

Receiving a fax


Faxes fail intermittently or with only one fax number
  • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
  • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
  • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
  • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
  • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
  • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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3 Answers

I can't fax! BUSY/NO RESPONSE


go into menu
go to fax settings
find send
click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly  the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.

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