Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

WD 200Gig My Book quit

The lights come on but the computer locks up . . . This happened after it was unplugged while machine was running . . . Is there a data recovery system or re-start inside machine . . . What do I do?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has answered 200 questions.

  • Expert
  • 382 Answers

The drive sounds like its physically failling. Maybe the enclosure. i would open then enclosure, unless the drive means more to you than the data, you can send it to Western Digi for a replacement, but this does not include recovery. If the data is crucial, extract it, and make sure its the enclosure, not the drive that may be at fault.

Posted on Oct 23, 2007


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i get sewing machine to stop showing code 6 when I have done everything by the book. sews perfect stitches for about an inch then code 6 and locks again?.

Since it is a computer,maybe try unplugging for about a minute and plug back in and turn the machine on. See if the code is cleared. hope this helps

Oct 02, 2014 | Brother Sewing Machines

1 Answer

Left my wd book elite unplugged awhile. now computer won't recognize it. plugged in same way and in same position on my desk

Try plugging the usb cable directly to a usb port on your computer and not through a usb hub. Also make sure the ac adapter for the Western Digital is getting power and the light on the drive is on. Also a recent update to your virus program could be blocking it( it happened to mine).
Thanks for using FixYa

May 18, 2011 | Western Digital My Book Essential 500GB...

1 Answer

The Western Digital hard drive My Book Elite does not show up on the computer screen when plugged in to the Mac computer. It has the blinking light that shows that it is thinking, and everything else...


i have the same issue, exact same unit MY BOOK ELITE WD 500G ..
FYI: if this doesnt work, it is a power module (inside the black box, MY BOOK ELITE) needs to be replaced.

UNPLUG both cables from MY BOOK ELITE WD - restart your computer

- with respect to the MY BOOK ELITE WD , make sure the power cord is plugged into AC outlet wall only, and the other end of the USB into computer only -- but disconnect both from the MY BOOK WD ELITE and leave unplugged for 20 minutes .

after 20 minutes have elapsed, plug the USB cable only for 1 minute , into MY BOOK ELITE WD. Then plug the power cord into the MY BOOK WD Elite. see if it works

if this doesn't work, let the drive sit for 24-48 hours.. then repeat above instructions -- this is how i got mine to work again. FYI: To avoid this issue, i just leave the unit plugged in , while computer is running

BUT -- be aware... i use UPS (Uninterruptable power supply) to avoid power failures throughout the house. So , i suggest , if you want to leave the computer running, use a power supply to run the computer if the AC power fails..

please issue 4 thumbs up

Feb 04, 2011 | Computers & Internet

1 Answer

The 1.0 TB External drive just quit being recoginized to either of my computers. It makes the connect and disconnect sound when plugged and unplugged but the computers never give me a external hard drive...

Do you know I had this exact same problem with my WD 1tb. What I done was stripped out the hard drive. Bought a SATA Drive Hub . And copied all data to another hard drive..
Hope this helps.

Jan 21, 2011 | Western Digital My Book Essential 1TB...

1 Answer

My 500gb wd external hard drive is no longer recongnized by my laptop. I'm using a dell Latitude D620

Please post the OS in use when asking computer questions.It may be that the usb port has lost connection by plugging and unplugging the Hdd. Quite common.
You need to look in control panel > system > device manager.There you will see an ! mark over the device that is not working. By right clicking the icon you will have the opportunity to "uninstall it". Then close those windows down > close the machine down > plug the Hdd in and restart the machin. It should find the disk again. If not, remove it as above and replug after the machine is fully started

Sep 22, 2010 | Western Digital My Book Essential Edition...

1 Answer

I have the WD tera byte hard drive and I plugged it in after many months and it will not show that it is working?? Also, a lock is showing up above the one bright light on the hard drive...any advice?

It could be a few things, some of them caused by hardware (the gear and computer and this "my book" backup device) and some by the software you are accessing it (the Operating System, etc).

What makes it tricky is that you probably have data on this you don't want to loose. It might be too late for that, without serious trouble shooting, so the order of the steps we use to troubleshoot and fix it could be important.

I'll need to know your
1) OS (widows XP? Vista? Ubuntu???)
2) What you did when you plugged it in as well as
3) what happened last time you shut it off/unplugged it
4) what you're currently doing or have tried.
5) how precious the data is on the "My book"
6) and do you have access to another computer?
7) did you change anything on the "My book"?

If the system is on, don't turn it off or unplug it yet.

Sep 05, 2010 | Western Digital My Book Home Edition 500...

1 Answer

Does not start

here is a link to WD website help support site just fill in the blank and hopefully ppl at WD will answer your question fast hope this helps

Jul 20, 2010 | Western Digital My Book Home Edition 500...

1 Answer

Works in Ubuntu, not in XP

Your problem is that you have formated it with Linux file system if you want to use it on Windows you need to reformat using Fat32 or NTFS file systems. You can also use

Good Luck!

Jun 19, 2009 | Western Digital My Book Essential Edition...

3 Answers

Win98se i did it ... HERE'S HOW

OK, I bought this Western Digital MyBook 500 GB Essential Edition too, and could not get it to work with Windows 98 SE.

I followed the above instructions, but my version of windows was missing even the drivers suggested above! UGH!

HOWEVER, I found ANOTHER SOLUTION. I installed USB 2.0 drivers for mass storage and the the MY BOOK icon popped up on my Windows 98 SE machine. Hurray! Hurray! Hurray!

Here are the drivers from this british webpage:

Good luck to all you frustrated folks scooping your info off Windows 98 machines!

Dec 29, 2007 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

Related Topics:

77 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts


Level 3 Expert

13434 Answers

Alun Cox

Level 3 Expert

2679 Answers


Level 3 Expert

642 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides