I have been getting the message "Rec. Paper Jam", but couldn't find any
paper jam. It was the black lever in the input tray that was jammed,
not any paper.
Following the suggestion of fixitright, I checked the black lever that
checks the paper level in the paper tray. It was jammed up into the
unit and didn't move freely. I gave it a little tug so it could move
freely and voila! My paper jam disappeared.
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Re: false paper jam
Don't know if it's the same problem i had but its maybe worth a try. Canon MP160
My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print. Someone replied to my problem, i tried it and it fixed 1st time. Also seems to of worked for others
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now
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Re: false paper jam
I beleive there are only two paper sensors for that machine.
1- in the tray there is a paper empty sensor which hangs down,
make sure you take out the tray and look for any pieces of paper stuck.
2- open right door and look as if your looking inside to where the paper is supposed to end up. The sensor is in that black unit, is there any paper there, can you see a black lever, if you pull on it gently and let go does it snap back in place?
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I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.
Hello Chris! Welcome to FixYa! If you are facing False Paper Jam error in your HP Laser Jet 1312nfi but If you cant see any obvious paper jams, try to look closely into the rollers or the inside. There could be some tiny paper shreds stuck within those rollers. Or there could be a tiny piece of paper blocking the printer's sensor and thus giving you a false paper jam error. The rollers should be cleaned if the paper fails to feed smoothly into the unit. All document and media rollers should be cleaned using a lint-free cloth lightly moistened with water.
1. Turn Off the printer and unplugged power before cleaning the rollers. This will allow the rollers to be turned by hand in most cases. 2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers. 3. Open the back of the printer and check metal paper rollers (not the rubber rollers) in the interior of the printer. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers. 4. Close the back cover and reattach the rear access door. 5. Plug the power cord back in and power the unit up. It should reinitialize for about 20 seconds. 6. Print another extended self-test page. After following these steps carefully, False Error message will be disappeared. I hope this solution helps you Let me know if you have any confusion in your mind.
Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed Thank You for taking my service Concerned: Muhammad Uzair
possible solution - I had a similar printer that had small stones that fell into the paper slot at the back and jammed the mechanism. a shelf behind the printer had these little rocks and a child dropped them into the printer. I had to take it all apart, but it worked after that
Well I would take a can of air and blow off the sensors, especially where you began to have problems. The sensors (over time) become coated with paper dust and now reflect back on themselves thinking there is paper there all them time. From your description of the problem, it seems like the issue-intermitten jams/intermitten false jams, until a total false jam.
It is possible that there may still be a small piece of paper blocking or lodged in the exit sensor area. It is also possible that when removing the jammed paper that the sensor arm became dislodged and thus creating a false jam code.