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Posted on Oct 16, 2007
Answered by a Fixya Expert

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False paper jam

Paper jam light stays on when there's no paper jam

  • 8 more comments 
  • Anonymous Dec 11, 2007

    SCRAP OF PAPER LEFT IN

  • Anonymous Jul 02, 2008

    Light is flashing paperjam but nothing can be found

  • acrocat Jul 18, 2008

    I have a Lexmark X2350 printer and when i try to print it says that there is a paper jam and the light flashes. I have looked and there is no paper. so press the power button to signal i have removed any paper but it still says there is a paper jam.

  • judmar36 Jul 29, 2008

    Where are the paper sensors in a dell 922 printer? I cleaned the rollers and ran paper through them. I still get the "press power , then clear paper jam" command.

  • eescohq Aug 01, 2008

    I have a Pitney Bowes 3400 fax machine. The paper jam light is lit and there is no jam. I cannot figure out how to fix this problem.

  • skferrell Aug 29, 2008

    I have a new Kodak easy share and I can't even get stated because of a false paper jam. What do I need to do

  • Precious31 Dec 19, 2008

    Help!!! Brother 9700 multifuntion center says I have a paper jam and guess what NO JAMMED PAPER!!! Where are the sensors before I throw it out the window. Thank you

  • Anonymous Jan 04, 2009

    false paaper jam

  • plijuyh Mar 05, 2009
  • Anonymous Mar 28, 2014

    not pickup papers, paper is not jam, P letter blinking

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7 Answers

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  • Expert 97 Answers
  • Posted on Sep 23, 2008
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Note: Please Turn Off the Machine for Safety Used.

Diagnose the Problem:

- Check the Fuser Assembly for any pieces of paper stuck.
- Check and Clean all Sensor.
- Properly Inserted the Toner Cartridge.

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  • Posted on Jul 04, 2008
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I have been getting the message "Rec. Paper Jam", but couldn't find any paper jam. It was the black lever in the input tray that was jammed, not any paper.

Following the suggestion of fixitright, I checked the black lever that checks the paper level in the paper tray. It was jammed up into the unit and didn't move freely. I gave it a little tug so it could move freely and voila! My paper jam disappeared.

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  • Posted on May 03, 2008
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I have a lemark x 2550 printer which refuses to print anything for me >.< , apparently it has a paper jam but there is no paper stuck in it anywhere.... what do i do???

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  • Posted on Mar 05, 2008
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Don't know if it's the same problem i had but its maybe worth a try. Canon MP160
My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Someone replied to my problem, i tried it and it fixed 1st time. Also seems to of worked for others

Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now

A

Anonymous

How can i remove the jamed paper

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  • Posted on Oct 29, 2007
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I beleive there are only two paper sensors for that machine.
1- in the tray there is a paper empty sensor which hangs down,
   make sure you take out the tray and look for any pieces of paper stuck.
2- open right door and look as if your looking inside to where the paper is supposed to end up. The sensor is in that black unit, is there any paper there, can you see a black lever, if you pull on it gently and let go does it snap back in place?

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  • Contributor 62 Answers
  • Posted on Oct 16, 2007
Bleddyn  Jones
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Maybe the sensor flag has become dislodged from its mountings or a scrap of paper is stuck in the sensor.

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Related Questions:

0helpful
1answer

Why do i have a false jam reading?

I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.

Here are the steps for clearing the path:

Photosmart c6280 False Paper Jam Messages


Try this blog for alternate clearing ideas for this printer. HP Photosmart C6280 error message Carriage Jam
0helpful
1answer

Have a false paper jam on my HP all-in-one J6400 series printer

look here
http://h30434.www3.hp.com/t5/Other-Printing-Questions/HP-OfficeJet-J6480-false-paper-jam-error/td-p/12759
0helpful
1answer

I have a HP LaserJet 1312nfi that is giving me a FALSE paper jam message. I repeat - FALSE PAPER JAM IN BACK DOOR. False false false. I have uninstalled it on my computer and nothing. I have opened it...

Hello Chris! Welcome to FixYa!

If you are facing False Paper Jam error in your HP Laser Jet 1312nfi but If you cant see any obvious paper jams, try to look closely into the rollers or the inside. There could be some tiny paper shreds stuck within those rollers. Or there could be a tiny piece of paper blocking the printer's sensor and thus giving you a false paper jam error.
The rollers should be cleaned if the paper fails to feed smoothly into the unit. All document and media rollers should be cleaned using a lint-free cloth lightly moistened with water.

1. Turn Off the printer and unplugged power before cleaning the rollers. This will allow the rollers to be turned by hand in most cases.
2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers.
3. Open the back of the printer and check metal paper rollers (not the rubber rollers) in the interior of the printer. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers.
4. Close the back cover and reattach the rear access door.
5. Plug the power cord back in and power the unit up. It should reinitialize for about 20 seconds.
6. Print another extended self-test page.
After following these steps carefully, False Error message will be disappeared.
I hope this solution helps you
Let me know if you have any confusion in your mind.


Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed

Thank You for taking my service


Concerned: Muhammad Uzair
0helpful
1answer

How do i correct jammed paper in printer?

Welcome to FixYa!


Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams.
Go to this link for the complete steps to clear out a paper jam http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&cc=us&lc=en&dlc=en&product=3752459&tmp_track_link=ot_search

Rates and comments are appreciated.
Thank you for using FixYa.
Jas
0helpful
1answer

False Paper Jam Signal Canon MF5730

Try changing the quality of your paper.

Roughen up the rollere guides a little to you get better grip. Clean rollers with alcohol and use a green scrub mit to lightly rub the surface of the guide reels.
Hope that helps yours work too

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0helpful
1answer

False paper jam

possible solution - I had a similar printer that had small stones that fell into the paper slot at the back and jammed the mechanism. a shelf behind the printer had these little rocks and a child dropped them into the printer. I had to take it all apart, but it worked after that
2helpful
1answer

Paper jam warning icon flashes but there is no paper jam.

Well I would take a can of air and blow off the sensors, especially where you began to have problems. The sensors (over time) become coated with paper dust and now reflect back on themselves thinking there is paper there all them time. From your description of the problem, it seems like the issue-intermitten jams/intermitten false jams, until a total false jam.
0helpful
1answer

False paper jam

check front and rear paper sensors. Maybe they damaged. Clean optical sensors.
1helpful
2answers

False paper jam

Turn it upside down and shake it. then check the input tray. Also, chck the jam switch. it's a microswitch in the paper path. it could be bent of stuffed with a small piece of paper.
0helpful
1answer

Papaerjam lite stays on, no paper jam

It is possible that there may still be a small piece of paper blocking or lodged in the exit sensor area. It is also possible that when removing the jammed paper that the sensor arm became dislodged and thus creating a false jam code.
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