My tomtom one wont turn on...green light is on...just white screen...no display. tried resetting and recharging already

there is a reset on that which you will need something small-paper clip works really well-to push in. Pop your memory card out and push in, then hot reset-good luck!

Sounds like the battery is dead, have you tried first reseting the device and than charging it?

To reset the device, put the tip of a paper clip into the "Reset" hole in the GPS case. Recharge the unit over night and try to turn it on.

try the usb cable to your. this is the recommended method to charge a tomtom when it wont power on. for reasons unexplained by tomtom they do not recommend the car or house charges.

plug it in via the usb cable to your computer for a few hours(make sure the green light is on and nice and bright) then press and hold the power button(this could take up to 20 seconds)



bill

Go to:
http://www.unc.edu/~bmoc/tomtom/Tomtom%20Go%20910%20Dismantling%20Manual.pdf

This site has instructions how to change the battery

try the hard reset first (hold the reset for about 15 seconds..its the little pin hole on the bottom) if that fails, plug it in to your computer for a few hours via the usb cable, then try again. if that fails, download tomtom home if you haven't already and connect to tomtom home

your data is possibly corrupted

You can get your original splash scren from here. You can also download free splash screens created by user through TomTom HOME.

To correct your device, try:

1. Hit the reset button on the back of the device - inside the serial connector.
2. Make sure the device is off and connect it to your computer via USB dock and connect the charging cable (green light should be on)
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: www.tomtom.com/9091 <-- that will show you how to remove and then reinstall the application.

Try resetting your tomtom by inserting a paper clip through the reset hole found underneath. One quick press is all thats needed. Charge the tomtom first now and then switch on after its had a good charge.
If this doesnt work , please reply again and i'll try and help further.

Good luck

try resetting it, via the 'reset' hole.

failing that...

http://www.tomtom.com/support/index.php?Lid=1

Is there a reset button? See this from PocketGPSworld.com: Reset hole The Reset hole is hard to find, you need to first remove it from the mount, turn it upside down, and within the mounting base area of GO you will see two interface slots (currently only one is being used) and towards the front of the unit on the base you will see a little hole marked reset. This is just like soft resetting a Palm or Pocket PC, it requires something small like a paperclip, and nothing was supplied with GO to enable you to easily reset the device.