Question about Copystar CS-1815 Printer

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Constant Jam 71 in the document handler

The machine's top document handler will feed several sheets fine and then stop and display a Jam 71 code. This is a newer machine with less than 7K prints on it.

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Hi,
Check feed Rollers,and Timing Switch-no 4 in attached file.
Switch was not deactivated in proper time .That means,maybe paper path has some obstructions(paper scrap etc... ) or some spring on switch is not in proper position.Constant Jam 71 in the document handler - 6845a74.jpg

Posted on Nov 22, 2007

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1 Answer

Will not feed 11x17


You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
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3) When changing the data, use the Count Only
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4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!
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1 Answer

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1 Answer

The feeder takes several sheets at a time. How do


Hi,

When ever you face such type of issue, the Scanner will display U-2 error with the Red led blinking and the TWAIN display will be "The multi feed is detected.(Code DS32006)".

To resolve the issue, please follow the steps provided below:

#Check if the documents satisfy paper specification? Please refer to the Operator’s Guide for paper specification, paying
attention to the following points:

• Is there any print within 10mm x 10 mm square in the center of documents on the top?
• Is multi feed error detected by paper length when scanning documents with different length?
• Is there perforation in the center of documents?

#Check ADF and clean pick roller, Pad ASY and around DF sensor with care.

#Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the permitted values, replace Pick roller or Pad ASY. If the error still occurs, confirm that the cable is correctly connected then replace the sensor.

Hope the above information will be helpful.

Please revert if you have further queries.

Thanks & regards,

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1 Answer

The printer will not feed the paper into the machine


Hmm, this is too general symptom too troubleshoot. But never mind. Printer cannot feed the paper for several reasons:
Auto sheet feeder (paper feeding mechanisme) is faulty;usually generate error message on the monitor or/and error code on LCD display
Paper end did not reach paper sensor because the paper not set properly or another material block the paper path.
To find out more about this error,please check the following article exclusively for Canon printer.

Paper feed error
Paper jam error


Source: Canon Inkjet Forum

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1 Answer

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Advice is terribly difficult without a model number of your machine

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Hi! I have the same issue. The only solution I still use: select print from document with no paper in the hp's feeder. Let the printer go on "paper out" message, now put the paper into the feeder and press the print button on the printer. Success!

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