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hi if u open the covers of the fone u shud av a flex cable going from the screen to the pad . if u just make sure they are not bluged out nd jus push them back in a little bit them u shud be oki i used to have that problem on my d500 nd thats the only way i used to solve it
hey buddy either it is a hardware problem that ur screen must be cracked, or some connectivity problem with the main chip of the sim, or if we lookm at the software part it mighjt have gone corrupted, u can easilyu fix it up by going to any samsung care, they will do it for u.