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Re: printouts with shadow
Two things - Fuser or cartridge - stop print halfway in machine, if fault occurs before paper has gone threw the fuser then it is a faulty cartridge, if print is ok before fuser (the hot bit at rear) but gets doubled up after fuser then the hear roller in fuser are faulty change fuser....but 95 % of the time it is due to dodgy refill cartridge or worn cartridge (the rubber blade inside cartridge fails to apply enough pressure against drum to clean away old image hence duplicating itself onto your nice clean paper! Try a known good cartridge if in doubt..
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Depending on where the problem originates, this could be a bad wiper (cleaning) blade, faulty corona, or incomplete fusing.
If the distance between successive images is equal to the circumference of the photosensitive drum, it is a wiper blade, erase lamp, or corona problem.A residual latent image or residual toner is sticking to the drum and not being properly cleared.
If the distance between successive images is equal to the circumference of one of the fuser rollers, then the fusing may not be complete due to damaged rollers or an incorrect temperature setting.
It is easy to determine where the problem is located: Interrupt a printout in mid-stride (where part of the paper is between the toner/developer and fuser. If the un-fused image has ghosting, it is a fault in the area of the drum
The printed output is fuzzy, blurry, or grainy, or the edges of objects in the images are jagged.
Follow these steps until the issue is resolved.
Step one: Check your paper
Many papers have printing and non-printing sides. Load the paper with the printing side down.
the correct paper type for the project. For everyday documents, plain
paper works well. For documents with dense printing, such as
high-contrast graphics or photographs, use HP Advanced paper for the
these steps do not help, try a different paper. Ink might not bleed as
easily on heavier paper. Paper that does not accept ink well is also
prone to bleeding and smearing. HP designs its inks and papers to work
Step two: Check the settings
In the program being used for printing, click File
, and then click Print
Make sure the appropriate product is selected, and then click Preferences
Click the Printing Shortcuts
Consider modifying some or all of the options in the Printing Shortcuts
menu to increase print quality.
: If the quality of the printouts is not acceptable, try increasing the
print quality. To print more quickly, try decreasing the print quality.
: If one of the options matches the paper type exactly, select it instead of Automatic
: Make sure that this option matches the paper loaded in the product.
To see additional options, click the Advanced
tab, and then click Advanced Features
The Advanced Features
window opens. Consider changing the following option:
: Adjust the amount of ink that prints on a page. For lighter images
(less ink), drag the slider to the left. For darker images (more ink),
drag the slider to the right. The lighter the ink volume, the more
quickly the printout dries.
Step three: Check image resolution
sure that the image file has enough resolution for the size of the
printed picture. Although many photo applications can enlarge an image
or part of an image to any size, eventually the individual pixels become
visible and the whole image looks blurry.
Here are some general guidelines for image file resolutions:
94 pixels per cm (240 pixels per inch) for images to print on smaller format photo paper, such as 10 x 15 cm (4 x 6 inch)
117 pixels per cm (300 pixels per inch) or higher for larger format photo papers
Lower resolutions might produce acceptable images when printed on rough-textured paper
Step four: Align the cartridges
the previous steps have not improved the appearance of the printout,
align the cartridges. See the user guide for alignment instructions.
Printing Problems ? The machine beeps while printing. The machine may have a paper jam. • Clear the paper jam (1 p. 13-3). ? Nothing prints. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. You may not have removed the plastic seal from the cartridge. • Make sure you install the cartridge properly (1 p. 2-13). The cartridge may need to be replaced. • Replace the cartridge (1 p. 12-7). ? Printout does not match the print media size. The print media may not be loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). ? Printout is skewed. The print media may not be loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). • Make sure the paper delivery slots are clear. ? Print media jams occur. You may not be using the correct paper delivery slot. • Select the correct paper delivery slot (1 p. 5-7). ? Printout is not clear. You may not be using the correct print media type. • Make sure you load print media that meets the requirements for the machine (1 p. 5-2). You may be printing on the wrong side of the paper. • Some papers have a "right" side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. ? Printout has vertical white streaks. Toner may be low or unevenly distributed. • Redistribute the toner inside the cartridge (1 p. 12-7). If the problem persists, replace the cartridge (1 p. 12-7).
I had replaced the fuser - no improvement. I removed the fuser, imaging unit & transfer roller. CAREFULLY using a vacuum cleaner I cleaned all units and the internals of the printer, rotating the roller on the imaging unit to clean all parts. (Warning Place Imaging unit on paper as toner escapes) After a few test prints the page cleared and duplicate ghosting cleared.
It depends on what you are printing, but generally this needs to be adjusted in the software you are using. If you print pictures or photos, you have to find an option to scale the printout up, either during printing, or beforehand. If you print PDF documents, in the Print dialog box there is an option to "fit printer margins" or "auto-adjust to printer size" or something to that effect in every PDF reader application. If however the document is formatted for your paper size it will not be scaled, and if it's formatted for an even bigger sheet size, it will scale down the printout. If you print documents from Word, there's no easy way to make the printout bigger - you can change the font size to a larger one in the whole text, but chances are, that this will ruin the text formatting. In Excel there is an option to scale everything by a given percentage, which will automatically tile the table into as many sheets as necessary. and then the area will be printed on as many paper sheets as necessary to get There's no one solution, unless your printer driver has an option to do a fixed scaling - but this will usually be sensible only for enlarging printouts that occupy a smaller area on paper, and you want them to use the maximum paper area. I'm sorry, but you have to experiment a bit to get the hang of it. Good luck!
Recalibrate the Printer Recalibrate the Media Sensor of the printer by pressing photo and cancel buttons simultaneously make sure to load one piece of 8.5x11 normal white paper Print demo page If the printout is still blank call the technical support with the number 18004216699
Really depends on your printer. I am assuming you are using Word. When looking at your documents, go to FILE, PRINT, click on PROPERTIES and then LAYOUT tab. THere is BORDERLESS printing. If you have a laser printer it may not have a problem with this, if you have an inkjet, there are paper rollers in the print that need to hold the paper while printing. As a last resort, I would make a PDF of the doc and swing over to Kinkos or a printing shop and print it off there.
The printer may not be scratching your printout but you may have a clogged printhead. A clogged printhead will constantly miss a spot creating an effect of a scratch printout. Please run an all inks printhead cleaning routine (2 or 3 times) and create a test page. Best Regards