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Re: low heat problem
Maybe it wants to be in the sun....??? Excuse.me um .. 95% chance it doesn't, it Needs a fuser assembly, the machine fails to come to temp., ie heater lamps or thermister in fuser are Kput! Danger 240v no play zone please call a teco
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If the tonner has gone old please take it out and shake if for atleast 2 to 3 minutes before putting it back and takng printouts. The issue would resolve but its a temporariy fix as you would require to change the tonner .
It's more complicated than it needs to be. You'll have to refer to the user manual under 'user parameters'. It's to difficult to explain here. But I can tell you that it is switch '3'......Bit '0' that needs to be changed. manual is here if you need it: http://www.ricoh-usa.com/downloads/manuals.asp?tsn=Ricoh-USA
* select "Fax 2000L" from the drop down menu (it's the same as yours"
From looking at the manual it looks as if you have a faulty thermistor. When warming up, it has to heat up to at least 60 degrees. If it stays lower then 60 degrees celsius for over 35 seconds and doesn't reach 60 within that time frame then that would cause the open heat error that is happening on your machine.
Not sure if your printer is the same, but one ricoh I saw had an energy saving setting, that's meant to play with the warm up time of the heating roller.
If you still have the manual and can find the access to such settings, you could try it with each one of the settings, to see if it fixes the problem.
It's possible that with energy saving turned off your problem will be solved, which isn't a bad idea for a frequently used school machine.
If it does solve it, you could ask the users to make sure the machine is turned off when it's not being used for a long period of time.