I cant print in color

Keep press for several seconds the green button (color copier). If this not work reseat the cartdriges.

You may need to replace the Print Head or Purge Unit.

Try running a few cleanings on the color.

Press the ink button and select cleaning,, do about five cleanings. Print the ink quality test page (from the ink button as well) and see the quality if it improved.

If it still doesnt print its possible the ink is clogged and may need servicing to replace the printer head

Hi:
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

Some simple things to try are :

1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.

If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

must be dryed ink on ink cartdrige, or dirty print-head (ink cartdrige) conntector.
try these :
To clean the print head from the control panel
1. Load letter or A4 unused plain white paper into the main tray.
2. Press Setup.
3. Press 5, then press 2.
This displays the Tools menu and then selects Clean Printhead.
or
To clean the ink cartridge contacts
1. Unplug the power cord from the back of the HP All-in-One.
2. Lift the ink cartridge access door.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One, and then lift the latch.
4. Inspect the ink cartridge contacts for ink and debris buildup.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it.
6. Clean only the copper-colored contacts.
7. Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place.
8. Repeat if necessary for the other ink cartridges.
9. Gently close the ink cartridge access door and plug the power cord into the back of the HP All-in-One.

These steps is printer manual on pag 99 and 100

A new ink needs a little cleaning before using. Just dab lightly on a damp paper towel and look for a inch log stripe of each color on the towel. If all colors are not there it won't print very well and you should return the cartridge. Some have reported no yellow in their new cartridges.

I'm sorry, there is no way to bypass this. You must have a cartridge that is not empty in the R slot in order for that particular model of printer to work.

have the printer preferences been changed accidentally to print in greyscale? Is the cartridge installed correctly? Now and again if the cartridges are opened and not installed straight away the ink dries up in the nossel and clogs the printer head, easily rectified with some cleaning solution. Cartridges also go out of date. hope this helped

daveywhite

go to hp.com search model number then download driver.it 1 hr to download this driver..

No, its not possible. The problem is likely the ink has dried in the purge unit or one of the small tubes going to the waste pad. The new printhead is the fix for the ERROR 41. The problem is there is sometimes other things that go bad, purge unit being just one example. One of the biggest problems with inkjets is that consumers leave their printers alone for long periods of time and the ink dries and clogs the tiny hoses inside. Even the ink cartdriges are just ink tanks, I have replaced those many times and have seen bad ones that just won't flow, replaced the inks and it works fine. You also have to put in the id# for the printhead after you replace it. Did you do that or get the instructions?