Sunbeam Electronic Heating Pad Control

Hello, Pat -

You have not stated the manufacturer name of your heating pad. Knowing that will help in providing you the right information.

I have found complaints about a Sunbeam King Size XpressHeat heating pad, with statements from the owners about an F appearing on the temperature display for the heating pad and the pad no longer heating.

In case yours is a Sunbeam King Size XpressHeat heating pad, see the complaints here:
https://www.sunbeam.com/pain-relief/heating-pads/sunbeam-king-size-xpressheat-heating-pad/002013-511-MASTER.html
Scroll down the page to see the Reviews.

I hope you saved the instructions which came with your heating pad and the sales receipt. The pad may still be covered by the manufacturer's warranty. Most companies require a copy of the sales receipt when an owner needs warranty coverage.

You can add more information by choosing Comment and typing in details (maker and model number) for your heating pad.

Best wishes.

Hello, Linda -

Do you perhaps mean an Xpress Heat heating pad? If so . . .

From:
http://feelpainrelief.com/does-sunbeam-xpressheat-heating-pad-extra-large-deserve-its-best-seller-spot-on-amazon/

(Quote)
How to Use the Heating Pad
When you get your package, the cord and the heating pad are not connected. Before plugging the cord into the outlet, make sure that the cord and the heating pad are connected. Yes, the control/cord must be connected to the heating pad before plugging it in. If not done in this order, it might cause a blinking F in the display and the pad will not heat up.
(End quote)

More . . .
Flashing F
Some users experience a flashing F (meaning failure), in the display. Make sure that the cord with the display is connected to the heating pad BEFORE plugging it into the electric socket. The flashing F can be avoided by doing this. If you still get a Flashing F, disconnect from the electric socket, make sure the cord is tightly connected to the heating pad, wait 2 minutes and then plug it back in.
(End quote)

More . . .
Customer Support and Warranty
This heat pad comes with a 5-year limited warranty. This means that for 5 years it should be:
Free from defects in material and workmanship. If there is any problem with the above after normal use, they will repair or replace this product or any component of the product found to be defective during the warranty period.
What you need to do is keep the original sales receipt/order and call the following number:

• In the U.S.A. - please call 1-800-435-1250
• In Canada, -please call 1-800-667-8623

They will help you out if you run into problems.
(End quote)

Best wishes.

look for creeses in liquid lines. also check fualty wiring for voltage. switch power to pads if it heats look at power supply

The touch pad sends a signal in sequential orientation that starts and stops various functions. When the controller sent a message to the heater coil to disconnect it failed to negotiate the command. The problem therefore is the electronic switch in the heater circuit. It could also be as simple as a temporary short due to moisture buildup on sensitive electronics and connections. Check all internal wiring for disruption or damaged insulation.

You can try to order a replacement through the company you originally bought the set from. If it is fairly new, the warranty may still be in effect. My sister goes through http://www.pioneercomfort.com and has had good results, you could try there.

Unplug & then plug in... will help for a little while, but the F1 will return. Sorry.

have same problem with heating pad . reset control by unplugging unit for 1 minute , while holding down power button plugged unit back in . sometimes this takes 3 or 4 tries.

Same F2, quick off problem here. Then I noticed that the gray plug on the power cord was not completely flush with the connector on the pad. I shoved them together until there is no gap. The unit's worked perfectly since then.

I have a Sunbeam heating pad with the SW204 controller that the High light blinks when it is plugged in. I called Sunbeam and the first thing they said is it cannot be plugged into a surge protector. Next, to reset it unplug it from the wall, then unplug the controller from the heating pad. Wait 30 seconds, then plug the controller back into the heating pad and then into the wall. It did the trick. However, when I move it to the bedroom plug it does the same blinking. Sunbeam is sending me a replacement heating pad. They appear to be very good with Customer Service since it is more than a year old.

There are no repairs done on Sunbeam heating pads. If it is less than a year old either take it back where you purchased it or contact Sunbeam.