Microsoft LifeCam VX-1000 Webcam Logo
stan silver Posted on Oct 15, 2007
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Microsoft LifeCam VX-1000 Webcam Problem

I'm running Windows XP. The camera and software installed fine. When I bring up the camera thru the control panel, the image displayed is great. Here's the problem. When I try to do live video with a messenger program such as AOL IM or MS Messenger, I can see myself in the lower left corner and my brother can see himself on his computer but neither of us can see each other. He doesn't have the problem with anyone else so I have to believe it's me. When I try to establish a video connection with him and he accepts, several seconds later I get an error message that says the connection cannot be made and there may be a firewall problem. I've disabled the router firewall, the Macafee firewall (it comes with Comcast, the ISP) and the Windows XP firewall. I still get the same error message. Any thoughts or suggestions on the problem?

  • 8 more comments 
  • glowy1 Nov 10, 2007

    I'm running Windows XP. The camera and software installed fine. When I
    bring up the camera thru the control panel, the image displayed is
    great. When I try to do live video with a messenger
    program such as AOL IM or MS Messenger, I can see myself in the lower
    left corner and my friends can see themself on their computer but neither
    of us can see each other. they don't have the problem with anyone else
    so I have to believe it's me. When I try to establish a video
    connection with him and he accepts, several seconds later I get an
    error message that says the connection cannot be made and there may be
    a firewall problem. I've disabled the router firewall, the Macafee
    firewall (it comes with Comcast, the ISP) and the Windows XP firewall.
    I still get the same error message. Any thoughts or suggestions on the
    problem?

  • Anonymous Dec 13, 2007

    And yet again, Microsoft feels the need to suck at everything they try.

  • Anonymous Dec 29, 2007

    have logitech quick cam for notebooks but am unable to use aol live video IM, keep getting mesage about me and my contact being behind different firewalls. I have contacted logitech, who have proved camera working. I contacted McAfee who ruled out firewall, AOL say they cannot support this problem. I have disabled windows firewall and McAfee firewall's to no avail. HELP !!

  • paige72 Jan 04, 2008

    i need to re-install my webcam but the cd is missing

  • paige72 Jan 04, 2008

    i need to re-intall my webcam but i lost the cd

  • lizzcarlsonn Feb 02, 2008

    omg , kay well i need to install my Microsoft lifecam , buti lost my CD ! , what can i do , is there a website to install it on ?





    PLEASE HELP!

  • chs18 Feb 11, 2008

    When I try to have a Video Call I am able to see myself and my friend is able to see himself, but it will not let us see each other. Then when we just try and show our webcams it wont let us either. I have tried this with other friends and it works but it will not work with him. I have turned off my firewall and so has he, so is there any way it can be fixed?

  • Anonymous Mar 28, 2008

    exactly this - how do i fix it?

  • Anonymous Jun 18, 2008

    Having the same problem, both users are trying to use aol software to see each other but keep getting the message we are behind different firewalls, driving us all crazy. Any help offered would be appreciated. Both tried reinstalling software, but no luck.



  • marine1692 Jun 19, 2008

    every time I try to use my webcam,Microsoft LifeCam VX-1000 Webcam i have that message "Not connected" I tried every USB port (3) and got the same message. I have to tell you that i just got the memory of my toshiba satelite A65 upgrade to 1 GB.

    please help me to fix that problem.

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  • Posted on Jan 14, 2009
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Send this info to him also.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


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