Question about Lexmark X5470 All-In-One InkJet Printer

3 Answers

Can't receive incoming faxes!

I just bought this new Lexmark after my last one died.  I can send faxes, but not receive them.  The machine will ring, but not receive the fax.  Auto Answer is on, and it is in Fax Mode.  I have tried uninstalling and reinstalling, rebooting, etc. and I get the same thing.  Any suggestions??

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  • chbrown Nov 06, 2007

    I just bought my lexmart x5470 and I can not send nor receive faxes. What do I need to do!



    I have my phone service through the internet. My fax is through the same company.

  • Anonymous Nov 10, 2007

    every time i try to receive a fax i get a busy signal

  • Anonymous Nov 10, 2007

    cant receive faxes get busy signals

  • DADY D Jan 12, 2008

    I CAN NO RECIEVE FAX ON MY NEW LEXMARK X5470 ALL IN ONE INNKJET PRINTER

  • Anonymous Sep 02, 2008

    I have my Fax Console open. I can see and hear the ring. I have my Fax Console set on Incoming. How do I get my fax. I have a Lexmark X73 printer. Please help.

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Had similar problem, when pressing start button printer always scans and sends a fax even if there is no documents!. also, even if fax tone comes first from the sender it will insist to send.

i used *9* combo in my attached phone and waited until reception started but it never started like if it hadn't heard the tones.

but if you dial that same combo using the fax's dial it works! all you have to do is stay on the line until it says "receiving".

haven't found another way, yet.

Posted on Nov 28, 2007

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It sounds like maybe the printer is not picking up the incoming call. Check to see that the printer is the first thing connected to the phone jack. If you have DSL you will need to plug the printer into the "phone" side of the DSL filters that you have on all your phone jacks.
If you have an answering machine it should be plugged into the printer's phone jack - not the other way around. The printer is smart enough to pick up fax calls and pass voice calls on to the answering machine if you get it hooked up right. Check the user's guide for more specifics.

Posted on Oct 16, 2007

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Fiend your solution direct from Lexmark. Here is your solution

Can't receive incoming faxes! - 6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
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Posted on Mar 02, 2009

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Related Questions:

1 Answer

Can lexmark x4650 be set to recognize fax?


For more details on how to setup your Lexmark X4650 printer for faxing, please refer to the User's Guide found on the Lexmark website.
Additional info:If you have an answering on the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated in the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

Feb 16, 2012 | Lexmark X4650 InkJet Printer

1 Answer

How to get my s405 to receive a fax


You might want to check the User's Guide for your printer. To access it, on your computer, click on Start > All Programs > Lexmark > Pro200 Series > User's Guide. Go to page 62 to know how to setup your printer to fax.

If your fax is already setup - meaning you're already able to send faxes but not able to receive. Make sure that the Auto Answer is on. To check that, on the control panel of your printer, press on Setup > Fax Setup > Auto Answer.

If you have an answering machine, make sure that your fax will pick up 3 rings higher that your answering machine. If you answering machine picks up on the 5th ring, set your fax to pick up on the 8th ring. You can change that under fax setup.

If you have a voice mail service enabled in your phone, you'll need a distinctive ring feature for your fax to work if it's being shared on the same line.

May 23, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

HOW DO I GET MY FAXES OUT OF THE MEMORY?


Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

Aug 12, 2010 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

Fax machine will not let me send fax out or come in. x4270


make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility and line is working.go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 18, 2010 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

LEXMARK X5495 New printer, can't send receive faxes


Fax machines are ANALOG devices and will not work reliably on DIGITAL phone lines

Jan 26, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Not receiving any faxes but sending


Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes.

Oct 31, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Not receiving fax on my Lexmark X6570 coming from a computer


on a lexmark if someone send you a fax ,first the machine has to be in fax mode ,then when the phone start ringing you have to press the start button or #9 button

Oct 03, 2008 | Office Equipment & Supplies

1 Answer

How do I set up my X7170 to receive a FAX?


Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


May 21, 2008 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

New hardware, old computer?


Do have dial up modem if Yes you can use to send a fax from ur computer using the "Lexmark Fax Solutions".And the connection should From the wall jack to the computer dial up modem line in and Computer should be on o recive fax and to send Fax..If You have DSL modem you cannot send or receive faxes you need special setup...

for Fax set up please this link : http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:549:0:0&framed=&docid=ENUS25296&relevance=1

Oct 29, 2007 | Lexmark X5470 All-In-One InkJet Printer

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