Question about Canon i850 InkJet Photo Printer

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Canon i850 When I try to print an all black text I get nothing. I checkedthe ink supply and there is plenty of black ink as though it had neverbeen used. (I have used the printer only for photospreviously.) Nozzle check is okay. Both color patterns andblack patterns printed okay. But when I try to print a textdocument the paper is blank. Print quality is set on"custom". Media = Plain Paper. Fast print all-black text ischecked. Nothing is printed.

Posted by btfsplk on

  • LMAmore Jan 27, 2008

    I have the identical problem and tried the Nozzle check and it printed black text. The printer is a few years old.

    I recently (2 months ago) installed another printer on the same local network and have been doing a lot of printing to it lately. Could this be causing the problem?

    Operating Systrem: Windows XP



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Hello  btfsplk,


Me is Vikram Kumar Thumu from India-Hyderabad. I have seen your message and issue on this issue. I would like to provide my suggestions on this issue.


Generally, this issue could happen if the Port selected that is Printer Properties  is not same as the Port connected to the Computer or Notebook, if this is the case the Printer starts Printing Blank pages from Computer . The issue could also happen if the Printer software is corrupted.


To resolve the issue I recommend you to check and try out below options:


1. try to restart the Print Spooler.

2. Make sure that you selected the correct port in the Ports tab of the Printer Properties.


Example: If your Printer uses USB cable to connect the Computer, then make sure that it is USB001 or USB002 is selected in the Ports tab of Printer properties.


Note:  Make sure that Printer is connected to the USB ports of Computer at Rear End and not in front end. Since, front end USB ports in Desktop Computer are meant for USB flash Drive or other USB devices and not for connecting Printers.



Well, I need much more information of your computer so that I can help you further steps of troubleshooting.


So please let me know below information:


1. Version of Operating System that you are using on your Computer.


2. Please let me know the Printer Model number and Serial number along with Manufacturer.


3. Did you receive any other error messages on this issue?


4. Please let me know cable type ( USB/Parallel) that you are using to connect Printer to the Computer.


Please mail the information at [email protected], I'll be glad to help you with further information on this issue.



Bye .

Posted on Oct 15, 2007


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