Question about Acer Aspire 5100-5033 Notebook

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Friend Locked out of her laptop.

I have a friend at work whose boyfriend was trying to password protect her laptop. Well we think he typed something wrong because he can't get into the laptop now. He was in it after he made the change, but they shut the laptop down we think for the first time since he made the changes and now all they get is a "SATA Port 0 HDD User Password" prompt. Is there a way to remove or reset the password?

Posted by jturneriii on

  • jturneriii Oct 15, 2007

    Please disregard this message. I've advised them to contact Acer tech support.

  • Dakka Dec 25, 2007

    We purchased a Satellite S205/4707 for our son for Christmas and realized after he opened it last night that it was apparently a store model/demo because it comes up with the store name and asks for a password.
    We don't know the password; the store is closed today and so is Toshiba. The password hint says, "Store Number". We've typed in the store number, phone number and all other possible combinations we can think of. Does anyone know of a way to overwrite the password and get in to the laptop?



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What make/model of computer?  What operating system? What BIOS type/version/revision?


There IS a way to reset it without losing the data on the drive. It sounds like he has set up a password in the system BIOS or either password protected an entire volume in Win 200x/Vista.


If he has set a BIOS pw, you can remove the batteries and jumper the CMOS reset pin for a few seconds...IF you can get to it.  If you can determine the BIOS name/version, I can probably put you onto a boot diskette that will clear the BIOS.


For 3 bucks, I'll send the boyfriend a virus!!!   lol


Posted on Oct 15, 2007


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