Question about LG VX8300 Cellular Phone

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Phone shuts off by itself at least once a day

My LG VX8300 shuts itself off at least once a day. The phone is usually sitting quietly on my desk. When I notice that the phone hasn't rang in a while, often the cause is the phone has shut off. Are there any solutions for this, or is the phone defective? I just got it in February,

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  • Racefan699 May 08, 2008

    I have the same problem!

  • jesbkusmin Sep 10, 2008

    My phone (about 1.5 years old) shuts itself off 5 or 6 times a day now ... just started 2 days ago. MAKING ME CRAZY. Generally if I finish a call, hit end and close the phone it shuts off (though I don't realize it until I go to make another call). The first few times I assumed batt. was dead and charged it but as soon as I plugged it in it showed as being fully charged. ... and it does turn right on again and work when I find that it is off, but it makes me NUTS. I NEVER shut off my phone - am on call 24/7 and need to be available via cell. HELP!

  • Anonymous Oct 27, 2008

    My phone was new in April. Second one of same model. First had no trouble -- just broke when it vibrated off of a counter onto a tile floor. This one has just recently started shutting itself off. Seems to be exactly as one other poster wrote -- that I finish a call, hang up and shut the phone. Next time I go to open it -- a few minutes or a few hours later, I discover that it is off. The battery has a charge, so that's not the issue. Getting annoying, especially because I use this phone so my children can reach me and now I don't always know when I'm not accessible. I'm due for the "new every 2 upgrade" and it looks like I might need to go for it.

  • teibby Nov 03, 2008

    My phone will shut off, sometimes near the end of a short conversation. But usually while it is in my hand or just after I set the phone down after talking on the phone. It is beginning to happen more than once a day.

  • Anonymous Jan 28, 2009

    I've had that problem with the last 3 verizon LG phones I've owned to include the VX8300. My friend also had the same problem with her last LG phone. Updating and reprogramming the phone didn't work. I have suspicions Verizon Wireless sends out "nukes" to shutdown the cell phone as an incentive to upgrade or re-up your 2 year agreement.

    They have been hasseling me to upgrade my 2 years plan, but I haven't done so. I've noticed the problems always start 6-8 months of when my contract is going to be up.

  • azgoes2ut Apr 06, 2009

    LG ENVY2- very expensive model, shutting itself off when I close it. I close it softly just to make sure I am not causing the problem, & it is just random. Sometimes it shuts itself off when it's just been sitting! Of course I have over a year before I can "upgrade" with my Verizon 2yr contract & I am super mad. Is there EVER a cell that lasts the 2yrs of a contract? At least when you buy a brand new car it lasts the 5yrs of financing!!! Cell phone manufacturers & companies are the axis of evil!

    I would never buy an LG tv now because if they can't get a cell phone to work for a year, how awful would the tv be? My phone is 7 mo old & never once dropped! I am very careful with it.



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I have had this phone for about 1 year. This is my second one. I have had this same problem on both phones. It is getting much worse now. The last time I complained, the company had no clue how to fix it. Mine shuts off about every 20 min now. Do not wait to get a new phone. Changing the battery only works for a little while. I am getting my 3rd phone today.

Posted on May 06, 2008


I have had this phone for a year now. It shuts off on an average of 3 times per week. Sometimes it shuts off 3 times a day. I have not figured out the problem. Mine is a company phone so there are many of us with the same phone. All of us have the issue.

Posted on Feb 01, 2008


I just had the same problem, I have the same model phone and a few weeks ago changed out the battery with one I had stored away from my old phone. Thats when it started happening. Try a new battery before you get a new phone. Hope it works.

Posted on Oct 21, 2007

  • Steve Lopez Aug 30, 2013

    Mine is 2.5 years old and works great but for this same problem that just started. Can't depend on it now. I have 2 key wake up enabled and still turns off whenever it feels like it. FULL battery and all in very good condition. Planned design to force one to get a new phone?


Get a new one

Posted on Oct 20, 2007

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