Question about Brother IntelliFAX 1270E Plain Paper Fax

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Brother 4100e paper jam

I have a brother all-in-one 4100e with a paper jam inside the machine.  The paper is visible from the back (beyond the rollers) but is compressed & won't come out.  Not sure what to remove to get to the paper.

Posted by tdklenexa on

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Can be tricky people usally damage the fuser rollers removing this jam with pliers/tweezers, it has concertined and stuck after fuser rollers and before exit rollers it will be stuck on the switch best bet is to dismantle properly and remove fuser then dismantle fuser and remove jam, another thing to be concerned about is why did it, three seneraros, Damp paper going threw fuser dries and crincles(use fresh paper from sealed packet), fuser is worn(have fuser replaced), just a bad bit of paper (just have fuser jam removed. Fusrr runs on 240v, covers break easy

Posted on Oct 16, 2007

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Paper got jammed. Removed. Still says paper jam, but I can't see any. What should I do next?

Error says paper jam, but there is not. What could cause this ...

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Paper jams in back of machine?

you have an obstruction either a piece of paper between the rolllers or the secondary feed rollers are not turning.... open the machine and follow the feed path ...take a piece of paper and manually feed the paper with the machine in the off position look at the feed rollers then the secondary rollers( usually two small rods with rubber sleeves kissing each other ...if you can look at the sides on the machine( inside the cover) see if the gears ( usually white ) can turn or mesh correctly... if you do not see any obstruction then these rollers are not turning when they are supposed to when you press the print button. 90 percent of these problems are paper jams if no jam something is not activating the feed rollers
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Please advise what you charge for solving following problem:\r\n"Paper jam on Brother MFC-260C:Following Brother User's Guide, I removed the Jam Clear Cover, and pulled out jammed paper, but got only...

1. Unplug machines power cord from the power outlet. 2. Lift the scanner cover using the plastic tabs, located on the left and right side of the machine until it locks securely into the open position. 4c89ecbe03c0173ae1000000cd8620c6.gif 3. Remove all of the paper scraps stuck inside the machine. NOTE: The print head can be moved manually with hand to assist with removing all of the paper scraps. 4c89ed1103c0173ae1000000cd8620c6.gif

4. Turn the machine around and open the Jam Clear Cover (1). Look inside the machine and remove any jammed paper. Then close the Jam Clear Cover (1).


4c89ed6103c0173ae1000000cd8620c6.jpg


5. After removing all of the paper scraps, Close the scanner cover by lifting the scanner cover to release the lock. Gently push the green scanner cover support down and then close the cover.

6. Remove the paper tray from the machine.


4c89edc803c0173ae1000000cd8620c6.gif


7. Place one of your hands under the LCD unit and into the opening of where the paper tray was.

8. Using your hand, lift the front of the machine approximately 6 inches off the surface.

4c899e3b1aad6d37e1000000cd8620c6.jpg


9. Look inside the tray areas roof of the machine and you should see a row of black rollers. See picture below.

4c899f921aad6d37e1000000cd8620c6.jpg

10. Look in-between each of the black rollers for a piece of stuck scrap paper. (A flash light may need to be used if you are having trouble locating the paper scrap).


4c898807276d1739e1000000cd8620c6.jpg


11. Using a pair of tweezers, the paper scrap can be easily removed from the exit rollers.

12. Place the machine gently down onto the surface.

- If paper scraps were found and removed from the machine, continue to STEP 13.

- If no paper scraps were found inside the machine, the paper in the tray may be causing the issue. If the paper is slightly curled, the print head will catch the edge of the paper and tear it. To resolve the issue, the paper must be replaced.

- If you do not have replacement paper, follow the rest of this solution, after you have replaced the paper.

- If you replaced the paper, continue to STEP 13.

13. Put the paper tray back into the machine.

4c898ab7276d1739e1000000cd8620c6.gif

0helpful
1answer

We can send faxes with no issues but when we receive a fax that has multiple pages after the first couple of pages we get half pages, partial prin or blank pages. We were told it was a possible system...

Is it pulling two pages at once? Sometime a machine will start to pull a sheet normally, then the page below it will get dragged along by the friction between the two sheets. One page's print gets divided between the two. If that looks like the case, pull out the paper drawer, remove the paper, and lightly sand the little rubber or cork pad at the front, then wipe the dust off with a damp cloth and let it dry. Before putting the paper back in, grasp the stack at one end, and "fan" the other, allowing air to get between all the sheets.

Get into the machine's Paper menu to see what size is programmed for the tray. If you have Letter size in there, but it's set for some other size, all kinds of feeding problems can occur, including false jams.

The paper feed roller is controlled by a magnet lever inside the right side of the machine. It should click once to start each sheet feeding. I've seen one Fax 4100e that clicked over and over, feeding extra sheets, just like you described. It turned out to be the system board. Worse yet, Brother had switched factories in mid-production of this model, and the replacement board they sent us fed paper just fine, but wouldn't do anything right on the phone line. Couldn't dial, couldn't answer. They sent another replacement, and it was exactly the same. Brother eventually broke down and sent a replacement machine.
0helpful
1answer

Frequent paper jams

Start with the paper itself. Make sure it is in the machine properly. Here is a short guide on a few things to check:
http://cincinnatiprinterrepair.com/paper-jams
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1answer

My fax machine keeps jaming on the right side in the paper tray, what causese this

When it jams, does the paper get bent or crinkled? If so, there is probably something lodged in there causing the paper to stop. Could be a paperclip or staple, or maybe another piece of paper.

If there is nothing blocking the paper and it just stops feeding on one side, you may have a tension problem -- springs might be getting old and not pushing rollers together tight enough to feed the paper. If you can take the machine apart, try switching the springs around to see if that makes a difference.
0helpful
1answer

We have a brother fax machine and it makes a loud clicking noise we think the brushes are broke

There may be several reasons for the clicking noise

1. May be paper clips or other foreign material got stuck inside
2. May be a piece of paper got stuck inside and is somewhat causing this problem
3. May be after having removed a paper jam, some parts within the machine got loose.

The most evident situation is to have a quick look, without disassembling the equipment.
If still the problem persists, then it's better to have the equipment checked by a professional.
0helpful
1answer

I have Brother IntelliFax 4100e and it jamms every second print.

It must have either a tiny scrap of paper still stuck somewhere between the rollers, MOST likely scenario, or one of the rollers is faulty.

I would look for a tiny scrap of paper first. Remove EVERY panel you can, without dismantling the unit. Look CAREFULLY inside around near the rollers. It will only be a really small piece of paper.
Maybe change the BRAND of paper once you clear it.

I refuse to allow a certain extremely common brand of paper near any of my printers and they have been going now for up to 10 years without ANY problems apart from having to have ink refills.

Good Luck.
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Brother Intellifax-4100e changing Pick up roller

Push the arms that limits the lifting up of the feeder outboard to release the freeder.
0helpful
1answer

Torn paper jam Brother mfc 440cn

I pull paper out to remove it too, no worries, who doesn't.
You may be able to open the back of the unit up and there are a few rollers there than can be manipulated. Make sure it's unplugged. Don't force too hard but a little push or pull wont hurt.
Try rolling all the rollers that are in reach to see if you find anything, and they may need to be cleaned a little (not with anything wet!) with your finger is fine...they collect paper dust. You can blow in any area to try and clear any other paper dust also.
Let me know if this helps.
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