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is it close without a cassette ? if so the reel sensor in the cassette compartment may be faulty. if the head drum not rotates the cassette drive will not work correctly, if so please loosen the head drum with a plastic rod or some tools like that. do not put your finger in hence sometimes will jam your finger. remember don"t touch the scanning chip of the head.
Try inserting another tape first. If the trouble is still there,Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.