Question about Bissell SpotBot Robotic Wet/Dry Vacuum
The SpotBot seems to be poorly designed! The gears between the small gear and the large cleaning head are too far apart and as a result they jam and make a loud crunching noise. Solution: twist the cleaning head so the gears mesh again. Operate for a few seconds. Repeat.
I took off the bottom cover (5 screws) to adjust the clearance. No adjustment.
The factory person was flighty - couldnt remember a whole sentence front to back and did not help other than to say to go to service center. Since the unit is out of warranty this is an income item for the repair center!
Anyone know how far into the machine you have to go to make this adjustment?
Or is this a bad design with no provision for adjustment?
Okay, guys.... I solved the problem. The answer lies in "solution #2", above. Indeed there are sockets for 16 plastic ball bearings in the SpotBot, and it's outfitted with only 8. Why? Who knows?
So, I ordered additional plastic balls from McMaster-Carr in Atlanta. www.mcmaster.com
You want part #9613K24. They'll send you 50 - 1/2" nylon balls for about $17, including FedEx shipping.
My SpotBot previously behaved as poorly as anything previously described, but now purrs like a kitten.
You'll have lots of balls left over -- if you'd rather get 10 from me for $10 instead of 50 for $17 from McMaster, email me at [email protected] and we'll work it out.
Posted on Apr 14, 2010
ERepair, good job. The motor gear is too far from the brush-head teeth no? LOL And no provision for adjustment. Dumb. Either provide an adjustment or a tension spring to keep the teeth adjusted automatically. Take your pick, Bissell.
Now for the serious stuff. What is the address of the head of Bissell? Anyone know or do we have to dig in until we find the president? And the president's address too.
We need to find that out and post it here on this forum so the president gets to see our comments/bad experiece. I will send my comments in a registered letter, then see what happens and whether we need to employ stronger measures to get Bissell to mend their ways.
To add insult to injury the Bissell authorized service company seems to have needed replacement parts so they told me that the unit was not repairable when I called. I went to the store and he told me that the parts to make the repair were not available! I insisted on seeing my spotbot. He tried to refuse to let me see it but finally dragged it out - 95% disassembled!!! He had disassembled it way way past the point needed to locate the problem (which I had already shown him when i arrived with the assembled unit - all I had to do is turn over the machine and point with my finger.)
I intend to tell the Bissell executive about that too - it was certainly strange -this whole problem is most "strange". (Polite wording considering how we have all been treated!).
I intend to contact their local Better Business Bureau and make a strongly-worded complaint.
In general it seems like there is some serious trouble throughout Bissell. Serious. Pity.
Posted on Feb 04, 2008
Upon disassembly there half as many ball bearings as there were provisions for...
Close inspection of the 8 that were there revealed 2 were flat spotted. i ordered a bag of fifty from an industrial supply house, added the missing 8, replaced the 2 flat bearings and re-assembled it and it is better than new because it has 16 bearings now. if anyone has the same problem I have 40 of these bearings left. contact me @ [email protected], and i'll send them along for postage and your 'BOT will be fine.
Posted on May 18, 2012
I'm having the same problem with my Spotbot and it's less then 6 months old. This was my first Bissell product and it will be my last.
I'm not surprised that it broke so soon, because the shoddy design was evident upon first use, but it's disappointing, because it could have been a decent product.
Posted on Jun 03, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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