- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
drain is located in very back of bottom of freezer an a little ledge 6 inches from bottom.... ice build up normally means drain is clogged and needs hot water / turkey baster to force hot water down drain. (gently chip away ice careful not to crack plastic
The defrost water is supposed to drain through a tube located in the bottom rear and flow into the flimsy plastic evaporation tray located inside the bottom trim panel. The tube may be clogged. The tray may be cracked or broken.
That happened to us on our freezer side by side. Pull out whatever is in the bottom of your freezer, a shelf or a basket. Look on the floor of the freezer toward the back. You should see a small dime or nickle sized hole that may be covered in ice. It should have a cover on it with small holes. Check that nothing is blocking that hole. Something has probably fallen on top of it and has blocked its ability to drain thru the hole into the drain pan under the fridge when the defrost cycle comes on and the melted ice can't drain down properly. We used a hair dryer on low to carefully melt the ice that had formed on the bottom to find the drain. Sure enough a small piece of plastic wrap was blocking it. We removed the plastic and continued with the hair dryer til we could pour water in the hole and it flowed freely to the drain pan and didn't continue to back up into the freezer floor.. Be very careful with the hair dryer, put it on lowest setting and keep it moving back and forth, don't hold in one place, or it could melt or warp the plastic sides of the fridge. When the hair dryer is on low, put your hand about a foot in front of it and it should feel warm not hot. Move your hand forward til you feel the air is just warm, this is the distance you want to keep it from the ice you are melting. As the ice melts use a small towel to mop up the melted ice as you go. Good luck
I had the same problem.
This is how I solved it.
Remove the bottom drawer of the freezer. There was a lot of ice built up.
I chiseled it out, and then looked in the back.
There is a drain hole that was blocked by a fallen popsicle that melted, and then the plastic wrapper plugged the hole.
Check that the hole is not blocked.
Also, it is always a good idea to remove the bottom black vent cover under the fridge and clean out any dust build up with a vacuum.
pull out the bottom shelf in the freezer to see if there is a sheet of ice. if there is, the drain ice iced up and will need to be defrosted with warm water. if not, then the drain pan under the fridge might have a crack in it or one of the plastic water lines could have a crack. hope this helps.
Water accumulation in the freezer more commonly points to the ice maker. Over a period of time, water entering the ice maker can slowly freeze to the point it provides a small restriction and prevents a portion of the water from entering the ice maker. The plastic spout/tube could also have either cracked or shifted and is allowing a small amount of water to leak into the freezer.
Has something fallen behind the drawer, and is preventing it from sliding back all the way? Remove the drawer by pulling it all the way out and lift it up and out. Look for anything that has fallen back there.
if the drip pan is not cracked or overflowing then it could be that the drain tube that goes to the pan is clogged.
a good thorough cleaning of the freezer should help.
also pour a little hot water in the back of the freezer (i take the refrigerator outside and blast it with a hose, but thats just me), this will hopefully melt any ice buildup that may be causing the problem.
the tube sometimes runs on the outside of the refrigerator along the back.
either way the tube goes from the bottom of the freezer to the drip pan.