- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check the USB connection
The icon on the USB cable () faces up when the cable connects to the product correctly. Check the back of your product and the back of your computer to make sure the USB cable connects correctly and securely.
After you make sure the USB cable connects correctly and securely, review the following guidelines to check other potential USB-related problems:
USB ports on the keyboard.USB ports on the keyboard and in the front of some computers might not be powerful enough to support the product. If the USB cable connects to the USB port on the keyboard, try connecting it to another available USB port on the computer.
USB cable length.HP supports USB cables less than 5 m (16 feet, 5 inches) long. However, a USB cable that is 5 m (16 feet 5 inches) long must be of high quality. Otherwise, HP recommends using a USB cable that is less than 2 m (3 feet, 3 inches). Do not use patch cables to increase the length of an existing cable. Use apoweredUSB hub if you need more length.
Alternate USB ports.Connect the USB cable to another port on the computer to make sure that the USB port on the computer is not the cause of the problem.
Defective USB cable.Replace the USB cable to make sure that the existing cable is not defective.
Conflicting USB ports.Disconnect any other USB printers, USB scanners, USB cameras, and any other USB connected peripherals. Start reconnecting these devices one at a time to determine if one of the devices is using too much power. Consider purchasing and installing a powered USB hub if necessary.
A USB-powered hub is a device that increases the number of available USB ports on a computer and facilitates communication between the USB devices and the computer. A powered USB hub can resolve communication failures between some, but not all, USB chipsets and HP products.
It is possible that it is the USB cable or port. Try another cable if possible and another port on the PC.
When you plug it in does the computer recognize it? If not it could also be a hardware issue with the printer itself.
Start from the begining
Unplug the usb lead from the printer
Go to control panel / programs / and uninstall all lexmark software.
Pop the cd in and load the software and drivers.
plug the usb cable back in and turn on when it asks you to
Don’t connect the printer usb cable first 1st you install the driver disc which is come along with the printer and when the software prompt you to connect the cable then plug the usb cable and follow the instruction.you will be able to install.
U need to connect the Printer using the USB Cable supplies with the Printer..........After Doing so............
Go ahead and download the software from the following Link: http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0 Just go to this Link and select ur Product..... Download the drivers from here and install the Printer..... Thanku.....
If you are having problems with communication with printer, check the cables, if it is connected via USB. Move the USB connection to a different USB port on the PC. Unplug printer from the power supply, plug back in and turn printer on.. Print a test page from the print driver located in the control panel in the printer and drivers folder..