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Posted on Oct 15, 2007
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Locked Out Hi I was wondering if you can help me get back into my phone. I have the Nextel ic502 and somehow my security lock codes are changed and I am locked out of my phone I was wondering if there is a way to unlock my phone with out reprogramming my phone and if not will reprogramming my phone erase screen savers and ring tones?

  • Anonymous Nov 01, 2007

    my phone was locked by me and i forget the password which was used by me plzz give me password for that

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  • Expert 52 Answers
  • Posted on Jan 07, 2009
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Joined: Jan 03, 2009
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First and formost, What you will need to do, is contact Sprint/Nextel customer care, to get what is called the PUK codes, if you have your phone on a Business/Personal/Corp account, you WILL need to have verification. This WILL NOT force you to lose your contacts, also just a friendly tip, Reprogramming the phone will NOT make you lose your contacts.....ever.
The only thing that could possible to this, is if you do a master reset, through the phone security options * if you have a older Update version *.
Let me know how it goes,
Thanks
Justin
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You cannot use a Boost sim card in the phone, it HAS to be a powersource sim card. You may be able to purchase one of these at a Sprint Nextel Repair location, or via Customer Care Sales. Let me know how it goes, I do apologize for the incovience.
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