Question about Dell A960 All-In-One InkJet Printer

2 Answers

Copying My printer works fine when it comes to printing, scanning and faxing, but when I go to copy, it scans my item, and the paper feeds halfway down the backside paper tray. I know there is no jam or anything, because all of the other functions work just fine. Even Dell support couldn't help me, the service tech got frustrated and hung up on me! In fact - his name was Omer. Anyways, does anybody know what the solution could be?

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  • ottjl Jan 24, 2008

    Having the same problem. Hopefully if I post this it will get bumped up and someone can help

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2 Answers

I just had this exact same problem. It would print fine from the computer, but once I tried to copy or receive faxes, all that would happen was that the paper would get pulled down a little bit into the printer, but then it would stop and then no printing would actually occur.

Just now I thought to unplug the plug from the power strip and plug it back in. Worked like a charm. I have no idea why it works, but I can copy now. Hope this helps someone!

Posted on Apr 09, 2008

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6ya6ya

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Hi there,
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Posted on Jan 02, 2017

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