Question about Hitachi DZ-BX37E DVD Camcorder

1 Answer

Hitachi BX37E error

Have a Hitachi BX37E and keep getting error 'cannot read disc check dirt/crack/both sides contrary inserted correctly' This is occurring even when I put past recorded discs in to review and have tried a brand new unrecorded disc and same error occurs. am using DVD-RW discs.

Posted by willie19 on

  • willie19 Nov 21, 2007

    Thanks I try what you suggest

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1 Answer

Lyle Siemens

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  • 328 Answers

You can try to clean the laser lens first with a q-tip and 99% alcohol. If that fails, you should take it in for repair because the laser lens mechanism may be out of line because of a bump. There may also be a dust build up inside that prevents the proper movement of the lens. This can be done at home too.

Posted on Nov 18, 2007

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3 Answers

Wii disc read error


"Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Applies To: One Specific Game
If you are still having issues with the Game Disc after trying the troubleshooting above, it will need to be replaced. Please click here for replacement options.

Apr 17, 2012 | Nintendo Wii Console

1 Answer

Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

Dear Expert, Warm Greetings ! I have a Hitachi DVD CAM - GX3300E, on switching it on with a disk inside, I get a msg "DISC ACCES". Even on using a new RW DVD Disk i get the following...


Sounds like your lazer is weak,if you have warranty send it back for repair,if not make sure you get a quote before fixing it might be expensive.Good luck!!

Jan 08, 2011 | Computers & Internet

1 Answer

Screen reads cannot read disc check dirt/crack/both-sides contrary/inserted correctly


Ultimately it sounds like the dvd drive needs to be replaced. The laser is weak and cannot read the data that is being sent back to the processor, that is if the laser is firing at all. I hope this helps

Sep 15, 2010 | Hitachi UltraVision DZGX5020A DVD...

2 Answers

MY CONSOLE KEEPS SAYING CAN'T READ DISC


The most common reason for the games not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your game including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your game going again!

Take care.

Aug 20, 2010 | Nintendo Wii Console

1 Answer

Disc wont read


The Disc could not be read:
  1. Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  2. Determine if this happens with more than one game by inserting a different game into the system.
If the error occurs with all games, follow the Multiple Game Disc troubleshooting.
If the error occurs with only one game, follow the individual game disc troubleshooting
Troubleshooting - Multiple Discs
  1. Some games may need to be cleaned. Clean each disc with a soft, slightly damp cotton cloth (use water only). Clean them from center towards the edges; do not use a circular motion. DO NOT use paper. Once they are cleaned, dry the disc using a dry portion of the cloth and wiping in the same style as you did to clean the discs. After all of the water is gone, let the discs sit for at least two minutes to completely dry before inserting any of them into the Nintendo GameCube.
  2. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  3. Ensure the games are being loaded properly. With the power turned off on the system, replace a Game Disc (printed side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen. Try this with a few of your games.
If Troubleshooting doesn't fix the problem, and it is happening with all your games, then your system will need repair. Check out our convenient repair options.
Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
  5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
    • If the disc is cracked
      Review our disc replacement policy to determine how to get your game replaced.
    • If it's dirty, scratched, or shows no obvious damage
      1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Make sure the game is dry, then re-insert it and see if the error occurs again.
      3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
      4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

  7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

Aug 06, 2010 | Nintendo GameCube Console

1 Answer

Disk read error


  1. Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  2. Determine if this happens with more than one game by inserting a different game into the system.
If the error occurs with all games, follow the Multiple Game Disc troubleshooting.
If the error occurs with only one game, follow the individual game disc troubleshooting.

Jul 03, 2009 | Nintendo GameCube Console

1 Answer

Hitatchi bx35a... after recording no data


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Dec 03, 2008 | Hitachi DZ-GX3200A DVD Camcorder

2 Answers

HITACHI DVD CAM BX35A


You I bought also this piece of junk full of craft. The dvd disk can be read in my my but not in my pc. It cant be hook also in the PC. Dont buy it you will regret.

Aug 09, 2008 | Hitachi DZBX35A DVD Camcorder

2 Answers

Error for record


I got mine to go with a good lens cleaner, just like the one for your DVD, but for your camcorder.

Nov 19, 2007 | Hitachi DZ-MV730A DVD Camcorder

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