Hello, I was given the KitchenAid K5SS Heavy Duty and I wanted to grease it. Frustratingly, after repeated hammering the groove pin will not come out of the shaft of the planetary. I chipped so much paint out of both side of the planetary and still nothing. It seems like if I can get the pin out, the mixer will be rendered useless, which is a shame since disassembly seems pretty straight forward. Any advice will be greatly appreciated. Thank you. Frustrated Cook
Get the mixer onto its side, use the correct size punch and a bigger hammer. The last thing you want to be doing is drilling the pin out. If you cannot get the pin out it will not render the machine useless, it just means that the job is beyond your capabilities and you need to get someone with experience to do it for you.
SOURCE: I have a Kitchenaid Professional
hi
there is a ring clamp on top of the main worm follower gear on the drive shaft. you might not see it due to the grease.
you need to get one of those weird little pliers with points on them to spread the ring clamp to remove it. Then the gear is just friction fit on the shaft...it's pretty tight. I carefully used a screwdriver to slowly separate the main follower gear from the lower gear and it goes up the shaft....
after a bit you can wiggle the follower gear by hand and it will come up. Then you can see there is a pin holding the drive gear underneath it in place. The pin in my mixer was actually bent (must have been some tough dough).
then you reverse the process to put the gear back on -- except that the top follower gear has to go on the pin in the right orientation or the ring clamp won't fit.
buy your parts from mendingshed.com
hope it helps.
SOURCE: Planetary Drip Ring will not stay on K5SS Mixer
Hi, EAGLESON: You are correct, the Planetary Drip Ring is a
friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove
it by gently tapping the edge of the ring with a straight screwdriver at
several places around the ring. If the
drip ring is falling on it’s own, than you might try tapping the bottom of the
drip ring upwards with a few hammer taps around the ring to see it that seats
it any better (place a piece of wood between the hammer face and the ring to
protect the ring).
If it still
comes off, then the ring opening has been expanded to the point that it won’t
‘grip’ the mixer head where it’s attached.
You can either attempt to ‘crimp’ it with a pair of pliers at a few
points around the ring so that it can grip the flange better, or you may want
to order a replacement drip ring, entirely.
However, do not try to ‘glue’ it on.
You
will want to have the Repair Parts manual on hand to identify the correct part
number for your Drip Ring. If you're
lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click
on Customer Care>Locate Manuals &
Guides> Enter the 6 character model number, in your case use KSM50P
(Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify
this matches your mixer model.
Turn
to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides
and exploded view for the disassembly and reassembly of your mixer, along with
all the parts. Locate Illus. Nos. 42,
Planetary Drip Ring, (Part # 4162074), which is the part you want to order.
Here
are five potential vendors in no particular order: RepairClinic.com;
mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do
your comparison shopping.
Also,
while your mixer is apart it would be ideal to check for any other unseemly
wear and tear on the gears, etc. It can
be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Finally,
here are some links to several excellent websites that detail the
disassembling/reassembly of a KA Mixer.
The mixers displayed in the links are different KA models, but the
principles are the same.
Between
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able to completely disassemble, repair,
and reassemble your mixer.
Finally,
if you feel this is beyond your capabilities and will be too difficult to do by
yourself you can take your mixer to a local small appliance repair shop and
have them troubleshoot and fix your mixer. KA Customer Care can provide you
with the name and phone # of the closest authorized KA repair shop in your area
or you can do a Online web search, but be sure to get at least three estimates
before deciding to commit to one repair shop.
Good luck. I hope
this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln
SOURCE: my kitchen aid mixer is leaking oil or grease from
Hi TIOBEAN, by the symptoms you describe it appears the Center Shaft ‘O’-ring and quite likely the Transmission Gasket need to be replaced. You don’t mention how old your Artisan mixer is, but I assume it is out of warranty.
The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'—whatever that means, and depending on the age of your mixer, where it was stored, degree and intensity of usage; these factors all contribute to the breakdown of the grease into its constituent parts (oil and suspenders), which have seeped beyond the gasket and ‘O’-ring, down the planetary (agitator shaft). Gravity can be very insidious. The residue coming from the agitator shaft is the gear lubricating grease oil that has come out of suspension.
So how bad is this oil leak problem and what can you do to fix it? First, if the amount of oil found leaking was small and if your mixer otherwise works normally with the missing oil you really don’t need to take your mixer apart to ‘fix’ it. The good news, though, is that you can take the mixer apart and 'fix' it, if you feel it is necessary.
It would be helpful to have the Part List manual as a reference. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Having the Parts List on hand will also be helpful as you will have to disassemble and reassemble your mixer to replace the ‘O’-ring and gasket.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, KSM150 and select the file KSM150PSWH0.pdf (773.44 KB) listed for your model that appears under Parts List (61), and save that file to your PC.
Turn to pages 6 & 7, titled:”Case, Gearing And Planetary Unit” and locate Illus. No. 28, Center Shaft & O-Ring; particularly Illus No. 15 & 16, Transmission Gasket and ‘O’-Ring respectively. I suspect these parts have failed and will need to be replaced. Now the real fun begins!
To get to the Vertical Shaft you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. After removing the Gearcase Motor Housing (mixer top) you will need to remove all the lubricating grease from the transmission housing and gears. This will allow you to remove Illus No. 11, 13, & 14, Bevel Pinion Center Gear, Pin (Vertical Center Shaft) and Groove Pin, respectively.
You should now be able to tap the Vertical Center Shaft (Illus. No. 12) down through the Lower Gearcase housing to access the ‘O’-ring.
Besides ordering a new ‘O’-ring (Illus. No. 16) and Transmission Gasket (Illus No. 15), you’ll also need to replace the grease you removed with new grease. Do not try to reuse any original grease as it may have ‘debris’ in it. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
With your mixer apart and the grease removed from the gears you can check them for any other unseemly wear and tear, too.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
SOURCE: I need the manual for my K5SS mixer my
Hi WWW_SOCRAFTI, you can easily download both the Owner’s Manual and Parts List manual for your K5SS mixer online from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this model range), and then select this file: KSM50PPWH0.pdf (5156.65 KB) from the Owners Manuals (9) list and this file: KSM50P.pdf (438.31 KB) listed under Parts List (4). Check to verify they match your mixer model. You can save them to your PC hard drive, and then you can print a hard copy if you wish, or just refer to it when you need to use it.
The reason I suggest downloading the Parts List manual is that should you decide to try and troubleshoot and fix your KA mixer, this manual will be invaluable in the disassembly and reassembly of your mixer along with listing all the part names and numbers. Having the correct part names and numbers is critical when reordering replacement parts when your mixer eventually will stop working.
Good Luck with your mixer, I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! -hslincoln
SOURCE: planetary gear housing fell off.
Hi BHENDERSON_C, sorry to hear about your mixer’s malaise. The Planetary should not fall off! Something has failed inside the transmission housing to allow the planetary to drop from the head. It may not be evident from the planetary assembly, so you need to get ‘under the hood’ to find the point of failure.
It would be helpful to have the correct Parts List manual on hand when you start to disassemble your mixer. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case, KP2671, and for starters, select the last file, KP2671XWH3.pdf (325.07 KB), of the 24 listed under Parts List (24) (NB: There are five different model versions of this manual, so check to see that it matches your mixer model. If it doesn’t try a different version).
To disassemble your mixer you will need a regular and Phillips screwdriver, snap-ring pliers, a small drift pin punch and a small hammer. By using the exploded views in the Part List manual, you should be able to disassemble, inspect, identify and replace broken/worn parts, and reassemble your mixer. The Parts list manual doesn’t provide that step by step assembly instructions that would be nice to have, but just a general idea of how all the parts fit together.
Turn to pages 4 & 5, titled: “Case Gearing And Planetary Unit” which shows you an exploded view of all the mechanical parts and assemblies for your mixer. You will need to remove the Transmission Housing and remove all the grease from around the gears to clearly see the parts. Inspect the grease for debris. I expect you’ll find pieces of the retaining clip and retain pin that hold the planetary to the mixer head somewhere in the grease.
After you’ve determined which parts failed, you will want to order replacement parts. Here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Also, here are links to three excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, troubleshoot, determine appropriate repair parts and reassemble your mixer to get it working again. Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln
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