I am having a problem with my magic jack . The person on the other end of my call cant hear me and I can hear them. Magic Jack is also not working on my cell phone.
As far as I can tell, Magic Jack doesn't have a public phone number. They have a knowledgebase and "live chat" support during various business hours. That will be your best bet for contacting them and having your issue resolved. Here is the URL:
http://www.magicjack.com/plus-v05/magicfix.html
SOURCE: panasonic cordless won`t dial with magic jack
Turn off your LOCAL AREA CODE entry in the Panasonic... Magic Jack WANTS the area code to ALWAYS be dialed... so store incoming caller ID's with the AREA CODE INTACT and dial only from numbers with an area code displayed. Worked for me!
SOURCE: I set a magic Jack in the USA, and sent it
It can be a defective unit. Contact Magic Jack Customer Care/Live
Agent.
Please comment if the information provided has been helpful for the improvement of my support assistance. Thank you and regards.
SOURCE: The voice of the person
magic jack can be a funny beast....on my quad core 10GHz AMD box under Windows 7 or XP, it 'll break up like crazy, but I built a 1.5GHz single core P4 under XP and it works flawlessly on it...so that box does nothing but the magic jack now. Yup, got a BIG phone box under the desk...lol...
SOURCE: i installed the magic jack
What it sounds like is a very rare (these days) occurance of an IRQ
conflict. This is called an Interupt Request. An interrupt request is a
service in the operating system which dedicates resources to devices.
Obviously, Magic Jack has swiped an IRQ for itself (which is probably in
conflict with your sound device). This kind of thing was very common
in Windows 98, but XP and above pretty much fixed IRQ
conflicts...however, they can occur if a device is a real resource hog.
There is a fix for this problem.
First of all, if you have XP, go into Accessories, System Tools, System
Information.Click on the Hardware Resources. Then, Click on IRQ. Note
the IRQ being used my Magic Jack and the IRQ being used by the sound
device. Write down the IRQ number for each. I am betting both devices
are on the same IRQ. Note, in XP, you will have IRQ 0 thru 23. Do NOT
disturb IRQ's 0 thru 10! Leave these alone. Now, take note and see if
there is an IRQ that is SKIPPED. Or there is an IRQ that is FREE (not
being used). Write this down.
Now what you want to do, is you want to re-assign your sound device to a different IRQ. In order to do this, see this article:
http://www.helpwithpcs.com/upgrading/cha...
After resetting the IRQ's involved, reboot the computer for the changes
to take effect. If the IRQ's you set do not result in a conflict
resolution, try a different IRQ. It may take a couple of two or three
times, before the operating system accepts your choices.
SOURCE: magic jack contact number
Contact MagicJack: http://www.magicjack.com/plus-v05/customercare.html
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