Question about Casio Exilim EX-S500 Digital Camera

1 Answer

Battery keeps dying

The battery for my Casio Exilim keeps dying shortly after charging it. I put the camera in the charging and the red light comes on. After a few hours the light is green, so I assume the battery is fully charged. I put it in the camera and it works fine for a few minutes. I turn the camera off, and a few hours later I turn it on and it says "Battery power low" and the camera turns off. It seems the battery will not hold a charge. I bought a new battery b/c I thought maybe the battery is bad, but I am still having the same problem. So now I know it can't be the battery. Is there something wrong with my camera that it is draining the battery even while it is turned off? Or is it a problem with the charger in that it isn't actually charging the battery and giving me a false green light? Any help would be much appreciated.

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  • dnmarti79 May 14, 2009

    After charging, the power indicator is divided into three sections and all three sections are full, so it appears that the battery is fully charged.

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Most likely the charging circuitry has failed. When you fully charge the new battery what does the battery meter read on the camera? Your two options no matter what the case are repair vs. replacement. If you need further assistance let me know.
Thanks,
Lee

Posted on May 13, 2009

  • Lee A.
    Lee A. May 13, 2009

    Most likely it is the charging circuitry that has failed in the camera. Doesn't mean it isn't possible there is a drain as well. After you charge the new battery, how much "life" is in the battery, there should be a battery meter on the camera.
    Thanks,
    Lee

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How old is the battery? Keep in mind they aren't meant to last for more than a year or two, regardless of how often they're used. Generic replacements are actually inexpensive these days. Here's some from Amazon:

http://www.amazon.com/s/ref=nb_ss_e?url=search-alias%3Delectronics&field-keywords=s880+np-20+battery&x=12&y=22

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Here is how you fix the problem (without using a 9V battery method...).

The battery doesn't charge because it's been fully discharged.

What you do is you put the camera into the cradle. Now you see that the Red LED comes on solid for a while. It's charging for a few seconds. Then it starts blinking. When it does that - TAKE THE CAMERA OUT of the cradle.

Now put the camera back and repeat. Do this six or eight times. Each time what's happening is that the battery is getting a tiny bit of charge. After 8 times the LED will come on red and stay solid red.

Bingo, no problem!

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i had the same problem.

if your battery light is blinking a red light then you should call up casio's technical support and they'll send you a new one within 2-5 business days:)

call 1-800-435-7732 for technical support! :)

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Casio says:

Red blinking light = defective battery

No flashing light = possible defective charger.

What you can do is send all your stuff into casio and they will test everything for you and see what they could replace for you.

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