Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

Flaky Headphone Jack

My player seems to work fine but I can't hear anything. If I jiggle the plug while in the jack, I get intermittent connection for one ear. The solder joint is under the LCD panel and I'm hesitant to start messing with that. Any suggestions?

1 Answer

Anonymous

Unfortunately the Zen Xtra was designed poorly and this problem tends to happen sometime along the life of the product. As you suspected, the problem is the solder joint and the only solution is to open the player and resolder it yourself. As long as you are careful, you shouldn't have any problems. The hardest part is trying to get the thing back together after you took it apart: Just be sure not to loose any of the pieces. Detailed instructions with photos are located here:

http://www.pcpages.com/thebishop/nomadfix/

Posted on Oct 15, 2007

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Suddenly there is no sound in the speaker but headphone works fine..laptop is Lenovo B575

If the head phone jack works its more likely to be the problem, if you use the headphone jack a lot the connections inside it can get worn or bent out of shape--engaging the headphone jack should shut the speakers in the unit off.

Other possible reason is a bad speaker or connections.

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Hello,

There is probably a broken solder where the audio jack connects to the mainboard. If you are in warranty, then contact HP and they will fix it free of charge. If not, then pick up a usb sound card. They are cheap ($20), plug into a usb port, and have a speaker and headphone jack. This will fix it.

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the jack inside the unit either is bad or the solder connections are bad...you can re-solder the jack(if you know how to solder) and see if this fixes it...or else you'll have to replace the jack(which may be avail. through Radio Shack)

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You must have not plugged in it properly, force the jack till the end of the socket so it locks in with a click, then it will work fine.

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well it could be a simple a) plug headphones in more/less in the jack or b) the jack left/right side of the jack needs resoldered on the board inside where the guts of the hardware is.

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what a coincidence. had the exact same problem today. ur connection on the inside of the player between the circuit board and the headphone jack is probably broken. I had to re-sauter mine. just open it up and take a look

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The bad news is that your headphone jack is most likely shot. The soldered connections inside are most likely broken. This is not repairable generally, at least not for a cost that would be reasonable. Music will play through your computer because it can be read off your player through the USB connection. Use it as a data storage drive and buy a new one, or a used one. I've seen used T30s on Amazon for around $30 to $40.

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Suddenly there is no sound in the speaker but headphone works fine..laptop is Lenovo B575

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Flaky Headphone Jack

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