It shows the printer sign but is not printing, the message is printer queue
SOURCE: Richo Printer many white lines on black print out
Iām happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
SOURCE: Ricoh Aficio GX3050 Gel sprinter - error999
BULLETIN NUMBER: J001/J003/J006/J007/J010/J011 – 021 07/02/2008
APPLICABLE MODEL:
GESTETNER – GX3000/GX3050n/GX5050n
LANIER – GX3000/GX3050n/GX5050n
RICOH – GX3000/GX3050n/GX5050n
SAVIN – GX3000/GX3050n/GX5050n
SUBJECT: SC999 OCCURS
SYMPTOM:
An SC999 (Maintenance Stepper Motor Home Position Error) occurs.
CAUSE:
Some of the ink in the machine has dried, and as a result the maintenance stopper motor cannot rotate or
the levers come loose.
NOTE: The following conditions make it easy for the ink to dry up (See Appendix 3 for more details):
- Low humidity
- Long intervals between machine usage
- Total period of usage is long
- Low Print Volume
COPY QUALITY
Fixed ink Stepper Motor
Right Flushing Gate
Levers
Tech Service Bulletin No. J001/J003/J006/J007/J010/J011 – 021
Page 2 of 5
SOLUTION:
Production Countermeasure:
The shapes of some parts in the Maintenance Unit have been changed in two steps ("Step 1" and "Step 2"
below).
NOTE:
See Appendix 1 for the details of the Step 1 and Step 2 modifications.
See Appendix 2 for the visual differences among the unmodified unit, the Step 1-modified unit, and
Step 2-modified unit.
See UNITS AFFECTED for the Serial Number cut-in of Steps 1 and 2.
Field Countermeasure:
1. Cycle power OFF/ON.
2. Install one of the modified Maintenance Units ("Step 1" or "Step 2").
NOTE: For customers experiencing a SC999, have them contact 1-800 Ricoh38 for replacement.
SOURCE: need to reset maintenance count on a richo aficio
• After the technician replaces the fusing unit, the maintenance counter must be reset with engine SP mode 7-804. • 7-804-1: Transfer roller • 7-804-2: Paper feed roller • 7-804-3: Fusing unit).
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(aficio 2035 ) it is not printing we have replaced a new card but it has refused to print. Can the problem be from the whole board where the hard disk is fixed. can the printer be affected with the virus. When you connect the printer it shows green light but it is not printing. what can be the problem.
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