Question about SanDisk Sansa e250 MP3 Player

2 Answers

I cant find the songs to delete and it the refresh database fails everytime

I've tried so much and i've looked on here a lot for help but nothing solves this.  My sansa e250 is full and i want all of the songs off of it. But when i connect it to the computer i can only put songs on and i can't delete.  When i try to find the songs with 'windows media player', it shows that there are no files and when i go to 'my computer' and click 'sansa e250', it also shows there are no files but i know there are.  Everytime i turn it on or disconnect it, it always goes into refresh database which takes about 5 minutes and its really annoying and its never done that ever until i've started trying to delete songs.  It's always been in MSC mode because whenever i put it into MPT mode or whatever, i can't even find the mp3 player connected to my computer.  Im so confused and i need HELP!!!!!!!

Posted by whitwhit2552 on

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2 Answers

Anonymous

1) Go to Settings>USB Mode>MSC
2) Connect to computer
3) Go to root directory of the Sansa. (D:/, E:/, F:/, G:/, depends)
4) In the address bar, add "music\" to where it displays only the letter drive, so it will look something like X:/music/,
5) Go to Tools>Folder Options>View>Show hidden files and folders, and click apply, then ok.
6) BINGO!!!

Posted on Jan 19, 2008

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Timothy D

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  • Master
  • 626 Answers

If you cant see it in MTP mode, the MTP drivers may not be installed on your computer.

Its easier to do this than explain the other solution.

Follow these instructions and you will be back in business.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.




Best of Luck.

Posted on Oct 14, 2007

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: Refresh database looping

This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

Posted on Aug 24, 2006

Anonymous

  • 47 Answers

SOURCE: "Refresh Database" is not loading

You might be having some corruptions on the player's internal memory. This sometimes happens after you download a lot of songs to the player (that's what happened with mine). Try to format the player in your computer under MSC mode. To set your player to MSC, navigate the menu as follows: Menu > Settings > USB mode > ... This will give you the choice of "MTP" and "MSC". Select "MSC". 1. Plug your player to your computer. Your computer should recognize it as a "Removable Drive" and it will have a drive letter. 2. Right-click on the drive letter for your E250 and then select "Format" 3. When the Format window appears, make sure to select "FAT32" as the file system type and make sure that the "Quick Format" checkbox at the bottom section of that window remain un-checked. 4. Click "Start" and follow the on-screen prompts. 5. When the formatting is complete, simply re-download all songs to the player. I hope this works for you. There is another solution this may actually resolve that error you're having on the player. Let me know the results. :)

Posted on Apr 28, 2007

mixmaster

Timothy D

  • 626 Answers

SOURCE: refresh database message

Run the recovery tool from the SanDisk website. Make sure you select format when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Sep 10, 2007

paul proctor

  • 4102 Answers

SOURCE: sansa e250

hi follow these instructions ok
1 with mp3 player off switch lock/hold to on
2 press and hold down rec button on left hand side keep holding down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing just yet dont connect to computer ok first goto sandisk website and download the latest firmware once downloaded open the file and it will tell you how to install this onto mp3 player.

you should no longer have your problem
let me know how you get on and also if you need further assistance ok

Posted on Apr 09, 2008

Anonymous

SOURCE: Sansa e250 has Refresh Database Frozen

Look at this site:
http://www.expansys-usa.com/ft.aspx?k=89682

follow the steps showed by MrSinister27

It worked for me!!

Posted on Jul 23, 2008

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