No, it sounds like the Digitizer isnt working on the old phone. Thats the part that registers touches on a touch screen phone. Activing the phone wont make a difference with the screen iteself
Testimonial: "Don't know if your right clmowers, but I have 2 zte warp sequents, should've caught the Samsung subject, still need to know, I had done a master reset and got a new screen and everything works, touchscreen just doesn't like my touch......;("
SOURCE: my touch screen does not work but the other buttons work
try restart or restore to factory settings
SOURCE: MY SAMSUNG GTS5233A'S TOUCH SCREEN IS NOT RESPONDING TO TOUCH.
Hi,
The mobile screen would have been damaged or a device connected to your screen my be defected .Try to remove your touch screen safe guard sticker then clean the display. If this doesn't work out for you consult your dealer for replacement of new display.
Thank you !!
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